Checkmate

Be rewarded for who you are.

11-50 employees
Founded 2022
$15M series a
Shopping
Private Company

Open Positions7

Workable locations: IndiaFull-TimePosted
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication ‘scripts’ when handling different topics
  • Greet customers warmly and ascertain problem or reason for calling
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Provide accurate, valid and complete information by using the right methods/tools
  • Frequently attend educational seminars to improve knowledge and performance level
  • Suggest solutions when a product malfunctions
  • Attempt to persuade customer to reconsider cancellation
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution
  • Meet personal/team qualitative and quantitative targets
Problem SolvingTime ManagementMultitasking+2 more
Showing 1 of 7 positions

About Checkmate

Checkmate revolutionizes how enterprise restaurant brands manage and expand their digital ordering presence. You'll work on solutions that enable restaurants to drive sales across diverse channels, including custom websites, apps, kiosks, catering, and third-party marketplaces. From its origins integrating third-party platforms to POS systems in 2017, Checkmate has continually evolved its product portfolio, now powering digital ordering for some of the world's largest brands. Their revolutionary menu management system, Everyware, unlocks the potential for customized menus across every digital channel, ensuring seamless experiences and increased sales for clients.

How We Work

At Checkmate, you’ll find a team committed to hard work, diligence, and teamwork. We believe in putting in maximum effort to get the job done and are persistent in achieving company goals. Collaboration is key; you'll work in an environment where each team member supports others to collectively achieve more. The company emphasizes ownership and drive, recognizing that every individual makes a valuable contribution. Checkmate balances a deep belief in technology as a service method with hands-on support for better restaurant outcomes.

Engineering at Checkmate

Checkmate builds cutting-edge technology leveraging AI, ML, and LLM to solve complex challenges in the restaurant industry. You'll contribute to platforms that integrate seamlessly with best-in-class tools, helping restaurants achieve their digital goals. The team is not only focused on present-day problems but also anticipates and addresses future challenges, continually adding innovative digital solutions. Recently, Checkmate expanded into Digital Menu Boards, Phone Ordering AI, and Drive-thru AI, showcasing their commitment to continuous evolution and adaptation. Engineers here craft scalable backend systems and modern responsive user interfaces for a high-traffic platform. The technical environment involves significant work with experimentation at scale and machine learning to analyze and productize vast amounts of data.

Why Join Us

  • Drive real impact by building foundational systems that shape the future of digital ordering for major restaurant brands.
  • Innovate with AI and ML technologies to solve tomorrow's challenges in a fast-evolving industry.
  • Work in a collaborative environment that values individual ownership and collective achievement.
  • Contribute to a company that continually evolves its products, from initial integrations to advanced AI solutions.
  • Benefit from a comprehensive benefits package, including health care, 401k, flexible PTO, and stock options.

Benefits & Perks

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Flexible Paid Time Off
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Stock Option Plan

Tech Stack

mobileweb_server

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