Apply📍 CT, FL, IL, NJ, MI, NY
🧭 Contract
💸 4.0 USD per hour
🔍 Mental healthcare
- 2+ years of experience in a medical office/hospital/clinic environment required; previous experience in mental health care preferred.
- Strong command of the English language; must be fluent.
- High school diploma or equivalent required.
- Experience verifying health insurance.
- Prior customer service experience, preferably in medical or mental health.
- Ability to provide excellent customer service via phone, email, and text.
- Strong verbal, written, and interpersonal communication skills.
- Well-organized and attentive to detail, capable of working in a fast-paced environment.
- Strong computer proficiency.
- Demonstrates awareness, inclusivity, sensitivity, and experience working with diverse backgrounds.
- Support people through the intake process and establish their Patient Portal.
- Answer all incoming calls for all locations and return voicemails.
- Handle all scheduling and rescheduling requests via phone, email, and text.
- Provide same-day eligibility and verification.
- Assist with payment collections and manage no-show fees.
- Triage incoming inquiries and assist other departments as needed.
Communication SkillsCustomer serviceAttention to detailOrganizational skillsFluency in EnglishData entryTechnical support
Posted 2 months ago
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