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Granicus

👥 251-500💰 Private about 4 years agoGovTechVideo StreamingCloud ComputingEnterprise SoftwareCollaborationSoftware
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Granicus is a technology company that provides cloud-based solutions for government organizations, helping them to communicate effectively and engage with citizens. The company aims to optimize decision-making processes and enhance government transparency.

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Jobs at this company:

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🔥 Customer Success Consultant
Posted 3 months ago

📍 United States, Canada, United Kingdom, India, Armenia, Australia, New Zealand

🔍 Govtech

  • 3+ years of increasing responsibility in a relevant field, such as an agency, public sector organization, or software company.
  • Extraordinary appetite for analytics and advancement driven by data with a preferred knowledge of civic-management and citizen-engagement tools.
  • Excellent organizational skills and a passion for process and business systems, as well as process improvement ideation.
  • Change management experience.
  • Exceptional interpersonal skills for internal and external relationship-building.
  • Ability to thrive in a lean, self-propelling, proactive environment.
  • Commitment to diversity of thought and consideration of different ideas.

  • Proactively manage an assigned portfolio of clients through the customer journey.
  • Acts as interface among sales, implementation, and support to track, resolve and follow up on customer issues.
  • Advise customers on best practices of Granicus products.
  • Building strong relationships by maintaining engagement, creating communication plans and routine account reviews.
  • Manage escalations by creating save plans and engaging leadership as needed.
  • Voraciously consume Granicus best practices content and review auxiliary metrics via Salesforce reports, PowerBI signature dashboards, and make data-driven recommendations based on Granicus benchmarks and client baselines to accelerate adoption.
  • Research, and keep current on, relevant client topics such as program background, agency and administration developments, media reports, and developments across industry verticals.
  • Advocate for customers through participation in internal cross-functional meetings.
  • Collaborate regularly with the Sales organization to develop territory expansion plans and coordinate customer outreach and touchpoints.
  • Identify and document expansion opportunities through the Client Services Qualified Leads Program.
  • Regularly achieve quarterly and annual targets for managing Net Promoter Score Program and Business Reviews for your dedicated Customer Portfolio.
  • Identify (up to) three Customer References and/or Customer Success Stories per quarter. Proactively submit references and success story recommendations to the Granicus Marketing team.
  • Passionately pursue developments in Granicus product portfolio, as well as SaaS customer-success practices, competitive advancements, and modern engagement trends.
  • Enthusiastically represent Granicus at internal and external speaking events as a subject-matter expert in our products and respective civic and citizen knowledge pillars.

LeadershipData AnalysisMicrosoft Power BICross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 3 months ago
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🔥 Manager, Technical Implementation Services
Posted 3 months ago

📍 United States, Canada, United Kingdom, India, Armenia, Australia, New Zealand

🔍 Govtech

  • Over 5 years of experience with building complex queries in SQL.
  • 3-5 years of experience with building and utilizing API calls.
  • 7+ years of experience with implementation setup and configuration.
  • Experience developing and implementing new technical processes for implementation teams.
  • 5+ year of experience as a business analyst and/or project manager supporting or leading large-scale technology projects.
  • Experience with Software as a Service (SaaS) strongly preferred.
  • Excellent problem-solving skills, both technical and relationship-based.

  • Lead a team of technical resources (development, quality assurance, and solutions architecture).
  • Identify opportunities to and implement automated processes and refine delivery process.
  • Serve as an advisor to the customer as they improve their online processes – keeping the citizen experience top-of-mind at every turn.
  • Continuously refine and improve the way the team delivers digital solutions to the growing customer base.
  • Identify areas for improvement using data/metrics and implement action plans to address trending issues.
  • Written and verbal correspondence with clients, serving as a point of escalation when needed.
  • Lead/mentor and coach staff members.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and markets.
  • Oversee the execution, delivery, reporting, and contract compliance for the technical delivery of implementation projects in the digital services portfolio.

AWSLeadershipSQLAgileBusiness DevelopmentProduct ManagementQAProduct Development

Posted 3 months ago
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🔥 SLED Account Executive - Local Government
Posted 3 months ago

📍 United States, Canada, United Kingdom, India, Armenia, Australia, New Zealand

🧭 Full-Time

🔍 Govtech

  • Demonstrated track record of effective prospecting and opportunity closure.
  • Proficient in CRM utilization for tracking and managing sales processes.
  • Ability to thrive in fast-paced environments while managing multiple priorities.
  • Strong client-centric problem-solving and solution-oriented sales approach.
  • Experience in navigating complex sales environments with multiple stakeholders.
  • Exceptional influencing abilities and persuasive communication skills.
  • Strong business acumen and understanding of market dynamics.

  • Drive sales generation and foster market expansion within the designated territory.
  • Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing.
  • Craft and communicate compelling value propositions to prospective clients.
  • Lead pursuit teams for larger-scale opportunities and guide prospects through the buying journey.
  • Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets.
  • Maintain meticulous documentation in Salesforce CRM and prepare quarterly business reviews.

Business DevelopmentCommunication SkillsAnalytical SkillsCollaborationAdaptability

Posted 3 months ago
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🔥 Support Services Communications Specialist
Posted 3 months ago

📍 United States, Canada, United Kingdom, India, Armenia, Australia, New Zealand

🔍 Govtech

  • 5+ years of experience in communications, preferably in a technical support or customer support environment.
  • Proven ability to translate technical concepts into clear, compelling messages for a variety of audiences.
  • Experience collaborating with cross-functional teams, especially in sales enablement and marketing.
  • Strong writing, editing, and storytelling skills, with an ability to engage both internal and external stakeholders.
  • Experience managing communication projects from concept to execution.
  • Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

  • As the Communications Specialist – Technical Support, you will lead communication strategies that showcase the value and technical evolution of our support services.
  • You'll collaborate closely with internal stakeholders, including Sales Enablement on RFP responses and Marketing on content related to support services and new offerings.
  • Additionally, you’ll develop cohesive messaging to communicate the benefits of these services to both internal teams and external audiences.
  • Develop and execute communication plans that promote the value of our Technical Support and Customer Care services.
  • Ensure alignment with evolving technical advancements.
  • Produce high-quality content, including newsletters, internal memos, RFP responses, external articles, and social media posts.
  • Convey the value and enhancements of our support services while developing messaging that highlights innovations.
  • Monitor and adjust communication strategies based on feedback and metrics.

Communication SkillsCollaborationWritingCross-functional collaborationEditingTechnical support

Posted 3 months ago
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🔥 Software Engineering III
Posted 4 months ago

📍 United States, Canada, United Kingdom, India, Armenia, Australia, New Zealand

🔍 Govtech

  • Minimum of 4+ years of experience as a .NET Developer.
  • Proven experience in the full software development lifecycle.
  • Proficient in C# and .NET framework.
  • Experience with ASP.NET, MVC, Web API, and other .NET technologies.
  • Database development skills with SQL Server or other relational databases.
  • Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
  • Strong communication skills and the ability to collaborate effectively with cross-functional teams.
  • Analytical mindset with excellent problem-solving skills.
  • Experience working in Agile development environments.
  • Proficient in using version control systems, such as Git.
  • Willingness to stay updated on industry trends and continuously improve skills.

  • Learn about and uphold the Development team’s core values: Test-Driven Development, Collective Ownership, Agile Development, and Egoless Programming
  • Write high-quality software using test-focused practices
  • Be a core contributor to Granicus's automated testing suites
  • Develop bug fixes and feature changes for at least one application within the Granicus product suite
  • Collaborate with your Scrum team, the Development team, and the broader Product Organization
  • Be a participating member of the broader Granicus technology organization

LeadershipSoftware DevelopmentSQLAgileASP.NETGitHTMLCSSJavascriptC#.NETCommunication Skills

Posted 4 months ago
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🔥 SLED Account Executive - California
Posted 4 months ago

📍 California

🧭 Full-Time

🔍 Government Technology Solutions

  • Proven track record in identifying and nurturing sales leads.
  • Proficient in using CRM software for tracking and managing opportunities.
  • Ability to thrive in fast-paced environments and manage multiple priorities.
  • Client-centric with strong problem-solving skills.
  • Solution-oriented sales approach with effective communication.
  • Experience leveraging technology tools for sales enhancement.
  • Skilled in navigating complex sales environments with multiple stakeholders.
  • Strong influencing and persuasive communication skills.
  • Effective in building trust-based relationships.
  • Forward-thinking with a strategic mindset anticipating market trends.
  • Strong customer orientation and result focus.
  • Solid understanding of business principles and market dynamics.

  • Drive sales generation and market expansion within the designated territory.
  • Collaborate with the Marketing Team for lead pipeline and nurturing.
  • Craft and communicate compelling value propositions.
  • Lead pursuit teams for larger-scale opportunities.
  • Educate prospects throughout the purchasing journey.
  • Develop and execute a sales plan to surpass sales targets.
  • Tailor solutions based on deep customer insights.
  • Deliver customized presentations on Granicus.
  • Coordinate internal resources to deliver pitches and proposals.
  • Oversee all sales activities, from prospecting to contract negotiation.
  • Actively pursue leads from personal efforts and marketing initiatives.
  • Assist in formulating sales strategies based on market insights.
  • Maintain meticulous documentation in Salesforce CRM.
  • Prepare quarterly business reviews for management.
  • Be prepared to travel approximately 30% of the time.

Business DevelopmentProduct ManagementCommunication SkillsAnalytical SkillsCollaboration

Posted 4 months ago
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🔥 SLED Account Executive - Colorado
Posted 4 months ago

📍 USA

🧭 Full-Time

🔍 Technology solutions for local government

  • Demonstrates a track record of identifying and nurturing sales leads.
  • Proficiently utilizes CRM software for tracking and managing sales processes.
  • Thrives in fast-paced environments, managing multiple tasks effectively.
  • Possesses exceptional problem-solving skills with a client-centric approach.
  • Executes sales processes within a solution-oriented framework.
  • Leverages technology tools to enhance sales effectiveness.
  • Skilled in navigating committee-driven sales environments.
  • Capable of persuasive communication and influencing potential clients.
  • Skilled in building trust-based relationships and fostering collaboration.
  • Possesses a strategic mindset and anticipates market trends.
  • Demonstrates strong customer orientation and result orientation.
  • Exhibits a strong understanding of business principles and market dynamics.

  • Drive sales generation and market expansion within the designated territory.
  • Collaborate closely with the Marketing Team for lead pipeline development.
  • Craft compelling value propositions for prospective clients.
  • Facilitate collaborative selling opportunities and lead pursuit teams for larger opportunities.
  • Guide prospects through the purchasing journey and develop a comprehensive sales plan.
  • Gain insight into customer requirements and deliver customized presentations.
  • Coordinate internal resources for compelling pitches and oversee all sales activities.
  • Pursue leads actively and assist in formulating sales strategies.
  • Maintain documentation in Salesforce CRM and prepare quarterly business reviews.
  • Be prepared to travel approximately 30% of the time.

Business DevelopmentCommunication SkillsAnalytical SkillsCollaboration

Posted 4 months ago
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🔥 SLED Account Executive - Texas
Posted 4 months ago

📍 United States

🧭 Full-Time

🔍 Technology

  • Demonstrated record of identifying and nurturing sales leads.
  • Proficient use of customer relationship management software.
  • Ability to thrive in dynamic, fast-paced sales environments.
  • Exceptional problem-solving skills focused on client needs.
  • Ability to execute a solution-oriented sales approach.
  • Comfortable leveraging technology to enhance sales effectiveness.
  • Skilled in navigating committee-driven sales environments.
  • Effective in persuading clients with compelling communication.
  • Ability to build strong, trust-based relationships.
  • Possesses a forward-thinking and strategic mindset.
  • Strong commitment to understanding customer needs.
  • Exhibits a strong understanding of business principles.

  • Drive sales generation and market expansion within the designated territory.
  • Collaborate closely with the Marketing Team for lead pipeline and nurturing.
  • Craft and communicate compelling value propositions to prospective clients.
  • Facilitate collaborative selling opportunities with partners.
  • Lead pursuit teams for larger-scale opportunities.
  • Guide prospects through the purchasing journey.
  • Develop and execute a sales plan to surpass sales targets.
  • Gain insight into customer requirements and tailor solutions.
  • Create customized presentations showcasing Granicus.
  • Coordinate internal resources for pitches and proposals.
  • Oversee all sales activities from prospecting to contract negotiation.
  • Actively pursue leads generated through personal efforts and marketing.
  • Assist in formulating sales strategies with management.
  • Maintain documentation in Salesforce CRM.
  • Prepare quarterly business reviews on sales performance.
  • Travel approximately 30% of the time to engage with clients.

Business DevelopmentData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaboration

Posted 4 months ago
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🔥 Sr. Solutions Advisor (State-level Digital Svc. Delivery & Enablement)
Posted 4 months ago

📍 United States, Canada, United Kingdom, India, Armenia, Australia, New Zealand

🧭 Full-Time

🔍 Digital services for government agencies

  • Proven experience leading digital transformation projects specifically within state government agencies.
  • In-depth knowledge of state government operations and digital service needs.
  • Expertise in sales enablement and developing supporting strategies and tools.
  • Skilled in managing digital outreach and community engagement initiatives.
  • Exceptional analytical skills to resolve complex issues.

  • Develop and implement sales enablement strategies in collaboration with the Sales Operations team.
  • Conduct win/loss analysis providing insights for product enhancement.
  • Operationalize growth initiatives alongside Marketing and BDR teams.
  • Create and manage client renewal strategies to ensure retention.
  • Design and deliver custom solution collateral and lead cross-functional workstreams for state government needs.

LeadershipBusiness DevelopmentProduct ManagementStrategyAnalytical SkillsCollaboration

Posted 4 months ago
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🔥 SLED Enterprise Account Executive - North Carolina, Virginia, and Pennslyvania (State)
Posted 4 months ago

📍 North Carolina, Virginia, Pennsylvania

🧭 Full-Time

💸 100000 - 140000 USD per year

🔍 Govtech

  • 5+ years of public sector sales experience in IT, information services, or business services sold on a subscription model.
  • Demonstrated effectiveness selling through partners, resellers, and/or integrators.
  • Effective prospecting and opportunity closure.
  • Proficient use of CRM software for tracking leads and opportunities.
  • Ability to adapt in dynamic, fast-paced environments.
  • Strong client-centric problem-solving skills.
  • Solution-oriented sales approach.
  • Experience leveraging technology tools for sales enhancement.
  • Skills in navigating committee-driven sales environments.
  • Effective influencing abilities and persuasive communication.
  • Strong interpersonal effectiveness and collaborative relationship-building.
  • Forward-thinking and strategic mindset.
  • Strong customer orientation and result orientation.
  • Business acumen in identifying opportunities and making informed decisions.

  • Drive sales generation and foster market expansion within the designated territory.
  • Collaborate with the Marketing Team for lead generation and nurturing.
  • Communicate value propositions to prospective clients.
  • Facilitate collaborative selling with partners.
  • Lead teams for larger-scale opportunities.
  • Educate prospects through the purchasing journey.
  • Develop and execute comprehensive sales plans.
  • Gain insights into customer requirements and tailor solutions.
  • Create and deliver customized presentations.
  • Coordinate internal resources for pitches and proposals.
  • Manage all sales activities from prospecting to contract negotiation.
  • Pursue leads through personal and marketing efforts.
  • Assist in formulating sales strategies with the management team.
  • Maintain documentation of interactions in Salesforce CRM.
  • Prepare and deliver quarterly business reviews.
  • Travel approximately 50% of the time for client engagement.

LeadershipBusiness DevelopmentPeople ManagementCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsCollaborationC (Programming language)

Posted 4 months ago
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