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πŸ”₯ AWS Technical Architect
Posted about 2 hours ago

πŸ“ United States, Canada, India, Colombia

πŸ” Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
  • Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSBackend DevelopmentLeadershipNode.jsPostgreSQLProject ManagementPythonSQLAgileBusiness IntelligenceCloud ComputingData AnalysisDynamoDBFull Stack DevelopmentJavaSalesforceC#Amazon Web ServicesAPI testing.NETREST APIWebRTCCommunication SkillsCI/CDCustomer serviceAgile methodologiesRESTful APIsMentoringLinuxTerraformTroubleshootingAnsibleData modelingScriptingDebuggingCustomer Success

Posted about 2 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: AnrokπŸ‘₯ 51-100πŸ’° $30,000,000 Series B 11 months agoSaaSSoftwareTax Preparation

  • Product-minded software engineer with 5+ years of experience
  • Experience talking to users and synthesizing needs
  • Deep understanding of data platforms and building for scale
  • Design, build, and scale systems that let customers reliably sync their Anrok financial data to their data warehouses (e.g. Snowflake, BigQuery), allowing them to reconcile invoicing, payment, and bank account data.
  • Interface directly with customers to ensure the formats and mechanisms are tailored to the domain, but still flexible enough to accommodate different accounting practices.
  • Increase the flexibility and scale of Anrok's internal data infrastructure, allowing us to more effectively leverage data in our decision making.

AWSBackend DevelopmentPostgreSQLPythonSQLCloud ComputingData AnalysisETLGitSnowflakeAlgorithmsData engineeringData StructuresREST APICI/CDMicroservicesData visualizationData modelingNodeJSSoftware EngineeringData analyticsData managementDebuggingCustomer Success

Posted about 2 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: AnrokπŸ‘₯ 51-100πŸ’° $30,000,000 Series B 11 months agoSaaSSoftwareTax Preparation

  • 7+ years of experience working as a software engineer
  • 4+ years of experience building web application backends.
  • Experience with frontend development is a plus, but not required.
  • Own the scoping, design, and development of product features.
  • Identify and fix bugs and technical debt.
  • Collaborate with Support to address technical issues for customers

Backend DevelopmentPostgreSQLSQLFrontend DevelopmentReact.jsTypeScriptData StructuresREST APICollaborationProblem SolvingTechnical supportSoftware EngineeringDebugging

Posted about 2 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

🏒 Company: AnrokπŸ‘₯ 51-100πŸ’° $30,000,000 Series B 11 months agoSaaSSoftwareTax Preparation

  • 4+ years of experience working as a software engineer and 2+ years of experience building web application backends.
  • Experience with frontend development is a plus, but not required.
  • Own the scoping, design, and development of product features.
  • Identify and fix bugs and technical debt.
  • Collaborate with Support to address technical issues for customers

Backend DevelopmentPostgreSQLSoftware DevelopmentFrontend DevelopmentGitReact.jsTypeScriptProduct DevelopmentAlgorithmsAPI testingData StructuresCommunication SkillsCollaborationCI/CDProblem SolvingAgile methodologiesRESTful APIsMentoringAttention to detailTechnical supportNodeJSSoftware EngineeringDebugging

Posted about 2 hours ago
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πŸ“ Brazil

🧭 Full-Time

πŸ” Software Development

  • 3+ years of experience designing and developing complex modern services applications
  • Experience with the end-to-end process
  • Experience applying object-oriented or functional design and RESTful web services
  • Experience applying computer science fundamentals: data structures, algorithm design, problem-solving, and complexity analysis
  • Experience with at least one programming language such as Java, Scala, Python, Ruby, NodeJS or Go
  • Experience with JavaScript, HTML5, CSS/SASS, and modern web technologies will be a plus
  • Strong communication skills
  • Experience with SQL/NoSQL technology such as PostgreSQL, MySQL or DynamoDB
  • Proficient in a broad range of software design approaches and common UX patterns
  • Can articulate the risks and benefits of depending on front-end libraries, frameworks, and tool-sets
  • Willingness to mentor junior engineers
  • Experience as Full Stack would be a plus
  • Experience architecting large-scale multi-tier web applications
  • Ensure successful delivery of projects, and promote the long-term technical health of our services
  • Design, develop, test, deploy, maintain and improve services focusing on performance, scalability, and stability
  • Build Integration with 3rd party API and tools
  • Manage project priorities, deadlines, and deliverables
  • Bring expertise in architecture and design process
  • Support existing systems looking to enhance functionality, increase scale, and transform in new ways to meet our product demands
  • Meet with the business and product team to review the design of the product
  • Create new services/products and capabilities to meet emerging needs as our business grows

AWSBackend DevelopmentDockerNode.jsPostgreSQLSoftware DevelopmentSQLAgileHTMLCSSJavascriptAlgorithmsAPI testingData StructuresGoREST APICommunication SkillsCI/CDRESTful APIsMicroservicesJSONSoftware EngineeringDebugging

Posted about 3 hours ago
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πŸ“ United States, Canada

🧭 Full-Time

πŸ’Έ 132050.0 - 207100.0 USD per year

πŸ” Software Development

  • 5+ years of experience shipping features and products, with a focus on web frameworks and products
  • Familiar with Node.js, React, TypeScript, GraphQL, AWS Lambdas, framework development, and server-rendering complex React applications at scale
  • Can debug production issues across services and multiple levels of the stack
  • Collaborate with designers, PMs, and engineers to plan and build product capabilities that enable our ambitious visual development goals
  • Build, document, and test production code that impacts all Webflow customers
  • Participate in all engineering activities including technical designing and implementation, testing and validation, releasing new capabilities, incident response, and interviewing
  • Solve problems in a highly technical platform that empowers hundreds of thousands of people
  • Tackle complex technical challenges on a collaborative and geographically distributed team

GraphQLNode.jsSoftware DevelopmentFull Stack DevelopmentReact.jsTypeScriptAlgorithmsData StructuresREST APIReactCommunication SkillsCI/CDProblem SolvingAgile methodologiesData modelingDebugging

Posted about 3 hours ago
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πŸ“ India

🏒 Company: YipitData (Alternative)

  • 5+ years of proven experience in web application development or application support, particularly in systems with high uptime requirements.
  • Demonstrate strong ability to troubleshoot issues with web/http traffic, python applications, and JS applications.
  • Proficient in Python, Docker, AWS, REST APIs, and database technologies.
  • Diagnose and resolve technical issues in data applications and platform services, including web application performance, optimizing SQL, Pandas, and PySpark queries, and interacting with REST APIs.
  • Work cross-functionally with data analyst teams and platform engineers to coordinate releases, onboard users, and maintain the uptime of critical Plotly Dash applications.
  • Identify and implement process improvements to streamline support workflows, reduce repetitive tasks, and improve application and data platform efficiency.
  • Promote and enforce application best practices, data software management, and cloud infrastructure to enhance system reliability and reduce technical debt.

AWSDockerPythonSQLREST APIPandasSparkCI/CDRESTful APIsTroubleshootingData analyticsDebugging

Posted about 3 hours ago
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πŸ“ India

πŸ” Software Development

🏒 Company: YipitDataπŸ‘₯ 251-500πŸ’° Debt Financing 9 months agoMarket ResearchAnalyticsData Visualization

  • 5+ years of proven experience in web application development or application support, particularly in systems with high uptime requirements.
  • Strong ability to troubleshoot issues with web/http traffic, python applications, and JS applications.
  • Are proficient in Python, Docker, AWS, REST APIs, and database technologies.
  • Diagnose and resolve technical issues in data applications and platform services, including web application performance, optimizing SQL, Pandas, and PySpark queries, and interacting with REST APIs.
  • Work cross-functionally with data analyst teams and platform engineers to coordinate releases, onboard users, and maintain the uptime of critical Plotly Dash applications.
  • Identify and implement process improvements to streamline support workflows, reduce repetitive tasks, and improve application and data platform efficiency.
  • Promote and enforce application best practices, data software management, and cloud infrastructure to enhance system reliability and reduce technical debt.

AWSDockerPythonSQLGitREST APIPandasSparkTroubleshootingData analyticsDebugging

Posted about 5 hours ago
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πŸ”₯ Senior Quality Engineer
Posted about 5 hours ago

πŸ“ Worldwide

πŸ’Έ 110000.0 - 130000.0 USD per year

πŸ” Software Development

🏒 Company: Circle.so

  • 5+ years of experience in test automation, with a strong emphasis on web applications.
  • Strong hands-on experience with Playwright, Cypress, or WebdriverIO.
  • High proficiency in JavaScript and TypeScript.
  • Experience with implementing, maintaining, and debugging CI (We use BuildKite)
  • Proven track record of delivering quality quickly in a fast-moving environment with shifting priorities.
  • Strong technical judgment, with a deep understanding of quality best practices, including experience implementing these practices in teams with fast-paced, evolving needs.
  • Demonstrated ability to take the lead on quality initiatives, working closely with design, product, and engineering teams to ensure quality is baked in from the start.
  • Proactive approach to quality with a β€œshift-left” mindset, identifying potential issues early, and solving them before they become problems.
  • Familiarity or a keen interest in AI-driven testing approaches and emerging technologies in quality engineering.
  • Natural curiosity and a keen eye for detail β€” you ask the right questions, dive deep into problems, and never let anything slip through the cracks.
  • Collaborating with cross-functional teams (design, product, engineering) from the start of projects to ensure quality is integrated throughout the process.
  • Leading quality initiatives and driving test automation practices to ensure robust and scalable solutions.
  • Developing and maintaining automated tests across web and mobile using tools likes Playwright, Appium, and WebdriverIO with JavaScript/TypeScript.
  • Working with existing data factories and API’s to utilize data points to create new tests.
  • Creating new architectural functionality to support automated test creation (example: Stripe, Buy Now Pay Later, ApplePay/GPay, etc.)
  • Implementing CI changes and debugging failing tests
  • Identifying and driving improvements to our quality processes, tools, and frameworks.
  • Participating in code reviews and sharing your expertise to improve team practices around testing and quality.
  • Help in driving standards and best practices around test automation, quality, and development processes.
  • Continuously evaluating and exploring innovative testing approaches, including AI-powered testing strategies.
  • Taking ownership of end-to-end test strategies, from design to execution, in a constantly evolving environment.
  • Take project requirements and quickly turn those into test cases for traceability of system requirements and aid with test automation.
  • Perform at a high level for project testing from requirements and design analysis, feature testing, exploratory testing, regression testing and UI/UX.

AgileCypressJavascriptQA AutomationTypeScriptAPI testingManual testingMobile testingREST APIRegression testingTestRailSeleniumCI/CDAgile methodologiesJSONQuality AssuranceDebugging

Posted about 5 hours ago
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πŸ“ Japan

πŸ” Software Development

🏒 Company: VercelπŸ‘₯ 251-500πŸ’° $150,000,000 Series D over 3 years agoInternetDeveloper PlatformAppsSoftware

  • Frontend development experience with Next.js.
  • Understand modern web architecture, frontend frameworks like React, cloud technologies serverless computing, and DNS.
  • Enjoy engineering solutions to resolve root causes of recurring problems.
  • Experienced with incident management and procedural communication.
  • Possess exceptional communication skills.
  • Comfortable working with a fully remote, globally distributed team.
  • Have a passion to deliver a customer experience second to none.
  • Availability to work within a weekend and on-call rota.
  • 3+ years experience in a highly technical support role.
  • Solving interesting cases for Vercel customers.
  • Troubleshooting customer issues alongside our engineering team.
  • Working with other Vercel teams to provide advice and assistance, both internally and externally.
  • Developing and improving internal tools alongside engineering.
  • Specializing in a few product areas and owning that within the team.
  • Improving existing, and identifying new, internal documentation, processes and policies.
  • Assisting Customer Success Managers with Enterprise requests.

Cloud ComputingFrontend DevelopmentReact.jsREST APIServerlessNext.jsCI/CDTroubleshootingTechnical supportNodeJSDebuggingCustomer support

Posted about 5 hours ago
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