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🔥 PCS Field Engineer 2 - Rochester, NY

Posted 30 minutes ago

📍 United States

💸 72000.0 - 108000.0 USD per year

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 6 or more years of experience servicing electronic equipment.
Experience with Web applications as well as Microsoft suite of products.
Must have and maintain a valid Driver's License.

💡 Responsibilities

Complete on-time and accurate Preventative Maintenance, Installations, Corrective Repairs and FMIs.
Assist less experienced field engineers with equipment installation.
Work on advanced troubleshooting and service repair needs on designated equipment.
Effectively communicate and partner with teammates and colleagues.
Demonstrate effective communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
Serve as a member of the account community for key accounts.
Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
Keep up to date with competitor information and market trends.
Answer service calls independently without assistance within one year of employment

Embedded Systems Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Linux Microsoft Office Suite Account Management Troubleshooting Data entry Customer support

Posted 30 minutes ago

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🔥 AWS Technical Architect

Posted about 2 hours ago

📍 United States, Canada, India, Colombia

🔍 Software Development

🔧 Requirements

Customer-facing contact center experience
Experience building integrations across WFM, CRM, and contact center solutions
Experience with communications protocols and APIs such as WebRTC and SIP
Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
API integration experience
Strong troubleshooting and debugging skills
Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
Contact Center architecture knowledge
Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
Experience in technology/software sales, pre-sales, or consulting
Advanced knowledge of AWS services and cloud architecture
Salesforce knowledge and familiarity with Salesforce Service Cloud
Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Experience with WorkForce Management solutions
Experience working with outbound dialers and campaign management
Knowledge of software development methodologies such as Agile and Scrum
AWS Cloud Practitioner Certification
AWS Developer Associate Certification or Professional
AWS Solution Architect Certification or Professional
Salesforce Certified Administrator

💡 Responsibilities

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
Drive best practice contact center design into each and every aspect of solution delivery
Effectively manage all aspects of project and customer communications
Deliver customer end user training and documentation
Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
Lead vision and strategy discussions with contact center and customer service leadership and management

AWS Backend Development Leadership Node.js PostgreSQL Project Management Python SQL Agile Business Intelligence Cloud Computing Data Analysis DynamoDB Full Stack Development Java Salesforce C#Amazon Web Services API testing .NET REST API WebRTC Communication Skills CI/CD Customer service Agile methodologies RESTful APIs Mentoring Linux Terraform Troubleshooting Ansible Data modeling Scripting Debugging Customer Success

Posted about 2 hours ago

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🔥 Senior Machine Learning Engineer (Spain remote)

Posted about 2 hours ago

📍 Spain

🔍 Software Development

🔧 Requirements

Strong expertise in computer vision and deep learning
Experience as a tech lead

💡 Responsibilities

Develop the fastest, most accurate detection engine that tackles critical challenges in face image security.
Work with state-of-the-art deep learning models and computer vision algorithms
Guide technical strategy and mentor engineers

Docker Leadership Python Agile Git Image Processing Keras Kubernetes Machine Learning PyTorch SCRUM Algorithms Data Structures Tensorflow CI/CD RESTful APIs Mentoring Linux Data analytics

Posted about 2 hours ago

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🔥 Lead Security Engineer - Blockchain Security

Posted about 4 hours ago

📍 Brazil

🔍 Blockchain Security

🏢 Company: Nubank👥 5001-10000💰 $265,100,000 Post-IPO Debt about 2 years agoCredit Cards Financial Services Banking FinTech

🔧 Requirements

Offensive Security background, with a focus on blockchain security activities.
Knowledge of cryptocurrency and blockchain technologies, including consensus algorithms, cryptographic protocols, and smart contracts.
Experience with security tools and techniques, such as penetration testing, vulnerability scanning, and incident response.
Experience with security frameworks, such as OWASP, NIST Cybersecurity Framework (CSF), etc.
Scripting or programming skills (Python, Shell script, Clojure, etc.) to automate data gathering, attack scenarios and analysis tasks.
Strong knowledge of recent and past attack vectors, as well as exploitations, and how to fix them.
Familiarity with AWS general concepts;
General knowledge in all security scopes, as well as strong knowledge on Operating Systems, Networks, Databases and Infrastructure Architecture;
Ability to work autonomously and proactively to co-create solutions with the team.
Problem-Solving: Excellent analytical skills with the ability to assess complex security issues and develop effective solutions.
Strong verbal and written communication skills to articulate complex security concepts to technical and non-technical stakeholders in spoken and written English.

💡 Responsibilities

Utilize your offensive security skills to identify vulnerabilities and simulate attacks, providing insights into potential security threats and helping implement effective mitigation strategies.
Implement and maintain cutting-edge security measures specific to blockchain technology, including smart contract security audits, cryptographic techniques, and consensus mechanism evaluation. This includes implementing monitoring and control mechanisms, conducting security assessments, and identifying and mitigating vulnerabilities.
Collaborate with product and engineering teams to design secure blockchain infrastructures. Contribute to the architecture and development of secure systems, ensuring best practices in security by design.
Contributing to the development of security policies, standards and guidelines governing the security operations of blockchain products.
Develop and deploy real-time monitoring tools to detect and respond to security incidents. Optimize control mechanisms to ensure rapid identification and resolution of security issues.
Staying up-to-date on the latest security threats and best practices in the cryptocurrency and blockchain space: This includes researching new technologies, attending industry conferences, and collaborating with other security professionals.
Mentoring a team of security engineers: This involves providing guidance, training, and support to ensure the team is performing at its best.
Collaborating with other teams within Nubank: This includes working with product managers, developers, and operations teams to ensure the security of cryptocurrency and blockchain products is a top priority.

AWS Python Blockchain Cybersecurity Ethereum REST API Mentoring Linux JSON Scripting

Posted about 4 hours ago

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🔥 Sales Engineer - Commercial SMB, UK

Posted about 4 hours ago

📍 UK

🧭 Full-Time

🔍 Cloud Security

🏢 Company: Zscaler

🔧 Requirements

1+ years of experience as a Pre-sales Sales Engineer or systems integrator
Knowledge of enterprise networking and/or cloud security technologies
Experience delivering technical presentations and demonstrations
Experience working with sales to identify, qualify and scope opportunities, and deliver proof of value (POV) engagements to convert opportunities into technical victories

💡 Responsibilities

Presenting the Zscaler cloud security platform to prospective customers
Creating and deliver demonstrations and gathering customer technical requirements
Setting the vision and translate goals into enticing and relevant recommendations
Being the trusted advisor to our clients while aiding their transformational journey

Cloud Computing Cybersecurity RESTful APIs Linux Presentation skills Sales experience

Posted about 4 hours ago

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🔥 Senior DevOps / Platform Engineer

Posted about 5 hours ago

📍 Canada

🧭 Full-Time

💸 135000.0 - 150000.0 CAD per year

🔍 Software Development

🏢 Company: Datatonic

🔧 Requirements

4+ years of experience in the DevOps field or as a Platform Engineer
Proficiency in Python, Java, or Go programming languages
In-depth knowledge of CI/CD tools and processes
Experience with Google Cloud technologies such as Cloud Run, Cloud Functions, Cloud Scheduler, Workflow, and Cloud Composer for automating deployments and managing infrastructure.
Proficiency with technologies such as Terraform and Kubernetes

💡 Responsibilities

Design, implement, and automate scalable and resilient CI/CD & DevOps pipelines on Google Cloud Platform, tailored to client-specific AI/ML and data engineering needs.
Develop and maintain IaC pipelines using tools like Terraform to automate infrastructure provisioning and deployment on GCP, improving efficiency and consistency.
Define and embed best practices into our internal processes to enhance the quality and consistency of our work
Introduce innovative ideas and approaches to enhance Datatonic’s capabilities and methodologies
Collaborate with sales teams to provide technical expertise during client engagements and help scope solutions for requirements
Contribute to Datatonic’s internal knowledge base, including technical collateral and thought leadership materials
Work in a dynamic, agile environment alongside data scientists, machine learning experts, data analysts, architects and data engineers
Collaborate closely with partners such as Google to leverage their technologies effectively
Guide team members, fostering a culture of growth and innovation
Provide expert advice to customers on DevOps best practices
Establish and enhance DevOps functions within clients’ organisations
Engage with customers and project teams throughout the project development lifecycle to ensure seamless delivery

Leadership Python Agile GCP Kubernetes Machine Learning Data engineering Communication Skills Analytical Skills CI/CD Problem Solving Customer service RESTful APIs Mentoring Linux DevOps Terraform Excellent communication skills Teamwork Scripting

Posted about 5 hours ago

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🔥 Sales Engineer (MidWest Region)

Posted about 5 hours ago

📍 MidWest region (Chicago, Ohio, Indianapolis, Detroit, Milwaukee, Kansas City, Omaha, or Minneapolis)

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

Minimum 5+ years of industry experience with a minimum of 1-2 within a pre-sales environment is required.
Current or prior Sales Engineering and/or professional services experience is strongly preferred.
Experience working with various Microsoft software and systems, specifically Active Directory, Windows platforms servers and clients.
Experience working with Linux platforms.
Experience with Public Key Infrastructure (PKI), SSL, X509 (considered an asset).
Experience with webservers & firewall/load balancers software/platforms (considered an asset).
Experience with Public Cloud (Azure, GCP, AWS) (considered an asset).
Experience with scripting in various languages (PowerShell, Python, Bash, etc.) against REST APIs (considered an asset).
Must be able to travel more than 35% of the time to the assigned regions and/or territories.

💡 Responsibilities

Assist mid-market and enterprise sales teams with customer management and customer expectations throughout the sales process.
Conduct technical presentations and demos for prospects, channel partners that is tailored to the audience whether they are engineers and/or executives.
Provide Proof of Concept service to customers/prospects, assist clients with planning and implementation of Sectigo solutions.
Provide training to new/existing channel partners along with responding to incoming technical inquiries.
Work in a fast-paced environment under minimal supervision.
Assist with sales proposals and RFPs/RFIs.
Contribute to building/improving the SE Readiness Program such as: Develop subject matter expertise in assigned products/solutions; share best practices with the team to enhance quality of service and efficiency; maintain and expand working knowledge of current and future products; and provide product training and mentoring when required.
Willing to travel regionally for customers facing activities, as well as marketing, user group events, and conferences.
Channel feature requests to Product Management to enhance Sectigo products.
Participate in alliance projects including building vendors’ and customers’ relationships.
Additional responsibilities and special projects as assigned.
Other duties as assigned and related to the nature of this role and company initiatives.

AWS Cloud Computing Cybersecurity GCP Microsoft Active Directory Azure REST API Communication Skills Customer service Linux DevOps Presentation skills Account Management Training Troubleshooting JSON Sales experience Scripting Customer Success

Posted about 5 hours ago

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🔥 Senior Machine Learning Engineer (Spain remote)

Posted about 5 hours ago

📍 Spain

🔍 Biometric Security

🔧 Requirements

Bachelor's degree in computer science, computer engineering, relevant technical field, or equivalent practical experience.
Experience leading projects.
Experience communicating and working across functions to drive solutions.
5+ years of experience in software engineering, computer vision, machine learning, and image processing.
Strong proficiency in Python and ML Ops.
Experience in one or more deep learning frameworks: Tensorflow / Pytorch.
Experience with Linux, Docker, git, and MongoDB.
Experience with MLOPS tools: dvc / MLflow/ ClearML / Airflow.

💡 Responsibilities

Tackle complex machine learning challenges, from designing, training, evaluating, and optimizing deep learning models for a wide range of tasks: face detection and recognition, deepfake detection, image quality assessment and others.
Perform deep data analysis and build data-driven algorithms.
Collaborate cross-functionally to transform research prototypes into robust, high-performance production solutions.
Provide technical leadership, making crucial decisions on ML architecture, model optimization, and coding practices.
Stay at the forefront of emerging technologies and research, driving continuous improvement and innovation in our solutions.
Own the ML Ops stack, with a strong emphasis on training, evaluation, and model versioning to ensure our machine learning models are reliable, scalable, and production ready.

Docker Leadership Python Data Analysis Git Image Processing Machine Learning MLFlow MongoDB PyTorch Algorithms Tensorflow Linux Software Engineering

Posted about 5 hours ago

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🔥 Technical Account Manager

Posted about 6 hours ago

📍 Canada

🔍 Customer Enablement

🏢 Company: Axon👥 1001-5000💰 $246,000,000 Post-IPO Equity over 6 years agoGovTech Electronics Hardware Software

🔧 Requirements

5+ years of IT experience in a support or deployment role.
Experience working with law enforcement and/or government entities.
Proven track record of managing customer relationships and technical projects successfully.
Ability to work autonomously to meet objectives with minimal oversight.
Software image creation and maintenance.
Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies.
Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID).
Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls).
API integrations and SAAS applications.
Solid ability to tailor technical discussions to varied audiences.
Analytical, strategic, and creative problem-solving skills.
Exemplary written and verbal communication skills.
Highly detail-oriented with proficient organizational and time management skills.

💡 Responsibilities

Achieve expertise in Axon technologies, including Axon Evidence, body cameras, and Fleet system.
Serve as the primary technical liaison between Axon and the customers.
Participate in operational and technical meetings, ensuring effective communication and collaboration.
Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team.
Monitor support tickets, provide techical troubleshooting (tier 2 level support) and escalate when necessary.
Ensure Service Level Requirements (SLRs) and contractual obligations are met.
Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation. Communicate customer feedback across Axon teams and collaborate to drive product improvements.
Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration.
Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption.
Support monthly invoicing by ensuring reliable billing counts and maintaining Salesforce records.
Facilitate training and knowledge transfer for customer integrations (APIs, workflows, auto-tagging, etc.).
Assist in customer security assessments and vendor refresh assessments for major architectural changes.
Maintain knowledge of the customer’s technical landscape, including infrastructure, policies, and procurement processes.
Maintain and administer deployment records, including shipment tracking and RMA’s.
Develop and enhance technical documentation and knoweldge base articles to improve customer support, self-service capabilities, and overall product comprehension.

AWS Project Management Cloud Computing Microsoft Active Directory Microsoft SQL Server Salesforce API testing Azure Communication Skills CI/CD Customer service RESTful APIs Linux Troubleshooting Technical support Data analytics Customer Success SaaS

Posted about 6 hours ago

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🔥 Staff Backend Engineer

Posted about 6 hours ago

📍 India

🧭 Fulltime

🔍 Software Development

🏢 Company: Frequence

🔧 Requirements

Minimum of 7+ years of experience in backend or full-stack software engineering, with a proven track record of successfully delivering complex software systems.
Expertise in at least one modern programming language (e.g., Go, C#, Java, Kotlin, Rust, etc.) and strong experience in systems design and architecture.
Deep experience delivering SaaS software and a thorough understanding of the full software development lifecycle.
Demonstrated ability to influence architecture decisions that affect multiple teams, with a focus on scalability, reliability, and performance.
Experience identifying and solving complex, cross-functional problems with minimal guidance.
Proven track record of taking ownership of very large features or critical engineering problems and delivering them end-to-end.
Strong mentoring and coaching skills, with the ability to inspire and elevate others on the team.
Excellent communication and collaboration skills, with the ability to interface effectively with product managers, leadership, and other stakeholders.
Solid experience with SQL and NoSQL databases, and a strong understanding of data modeling, performance optimization, and system design principles.

💡 Responsibilities

Own the design, development, and execution of large, high-impact features, ensuring they align with business objectives and technical requirements.
Influence architectural decisions that span multiple teams and have significant company-wide impact.
Identify, plan, and solve complex, cross-functional problems, driving solutions and aligning stakeholders across teams.
Lead and coordinate the execution of complex feature launches and initiatives, removing obstacles to ensure teams can move forward efficiently.
Act as a primary technical interface to product managers, delivery leads, and senior leadership, driving roadmap changes and advising on team-level systems and progress.
Mentor and coach team members, helping them grow technically while fostering a collaborative and high-performing team culture.
Strategize and set short to medium-term technical direction for the team, identifying key areas for improvement and creating actionable plans to address them.
Collaborate with cross-functional stakeholders to research customer challenges, new opportunities, and propose innovative solutions or proof of concepts.
Drive execution and remove bottlenecks, enabling teams to make progress and achieve results.
Facilitate collaboration and knowledge sharing across teams, increasing the overall effectiveness of the engineering organization.

AWS Backend Development Leadership Project Management Software Development SQL Agile Design Patterns GCP Git Java Kotlin Software Architecture C#Cross-functional Team Leadership Algorithms Data Structures Go Nosql Rust Communication Skills CI/CD Problem Solving RESTful APIs Mentoring Linux DevOps Microservices Excellent communication skills JSON Stakeholder management Technical support Data modeling Debugging SaaS

Posted about 6 hours ago

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