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BVA Analysis
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📍 USA

🔍 AI and contact center solutions

🏢 Company: Cresta👥 101-250💰 $125,000,000 Series D 3 months agoAutomotiveCustomer ServiceArtificial Intelligence (AI)Intelligent SystemsRetailMachine LearningTelecommunicationsNatural Language ProcessingSoftware

  • Proven experience in a strategic customer-facing role, preferably in an AI software-driven environment
  • Direct or in-direct contact center experience (working in or selling to a contact center)
  • Deep understanding of business value creation, change management, and/or consulting methodologies
  • General understanding of how enterprise organizations are looking to leverage Generative AI solutions within their business
  • Has extensive experience in large-scale enterprise software implementations and complex use cases
  • Experience designing and interpreting Statements of Work to meet enterprise customer needs
  • Strong analytical and problem-solving capabilities, with a focus on quantifying business value and ROI
  • Experience managing and advising on large-scale programs with many stakeholders and dependencies
  • Is able to build strong external relationships with external stakeholders, and in general, is able to take a consultative and strategic approach to solving customer problems
  • Serve the Enterprise Sales Directors as a strategic partner in complex sales cycles
  • Share AI strategies and best practices with prospects through compelling workshops
  • Create the customer’s strategic plan, maximizing business impact with a clear narrative for the expansion of Cresta products over time
  • Conduct & lead Business Value Assessments (BVA’s) to quantify the potential ROI impact for a customer
  • Usher a seamless transition to the post-sales teams to execute on the vision that was sold

BVA AnalysisRelationship buildingStakeholder management

Posted 4 days ago
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