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Entry Customer Support Jobs

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Customer Support
Entry
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🔥 Customer Support Associate (Remote)
Posted about 12 hours ago

📍 Ireland, US

🧭 Full-Time

🔍 Web design and hosting

  • Open availability to work a 40-hour work week that spans weekends and holidays.
  • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
  • Expertise with written communication and understanding of spelling and grammar.
  • Proficiency with decoding conversations and identifying customer needs.
  • Capability of prioritizing competing requests.
  • Familiarity with the Squarespace platform.
  • Consistent and dependable WiFi and a personal workspace that allows distraction-free communication.
  • Respond to customer-submitted live chats and emails in a timely manner.
  • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries.
  • Queue-based, typing work will account for approximately 90% of the role.
  • Independently meet targets across Quality, Productivity and Customer Satisfaction in email and live chat.
  • Stay up to date on new product features and improvements.
  • Identify isolated customer experiences and escalate important issues.

Written communicationTroubleshootingCustomer support

Posted about 12 hours ago
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🔥 (Cybersecurity) Customer Support Consultant (Brazil)
Posted about 12 hours ago

📍 Brazil

🧭 Full-Time

🔍 Support-as-a-Service, customer support

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Excellent English skills (at least C1 for both spoken and written).
  • Experience in customer service for a SaaS (Software as a Service) or cybersecurity company.
  • Knowledge in computer science.
  • Strong analytical and research skills.
  • Positive and responsible attitude.
  • Personal laptop or computer (at least 8Gb of RAM) and stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
  • Provide exceptional customer support via calls, chats, and emails.
  • Build positive and long-lasting relationships with customers.
  • Meet team KPIs.
  • Stay up-to-date with cutting-edge technology.
  • Securely work with customers’ sensitive information.
  • Apply the latest customer happiness practices.
  • Maintain working knowledge of client products and services.
  • Communicate with developers and other IT departments.

CybersecurityAnalytical SkillsResearch skillsTechnical supportCRMSaaS

Posted about 12 hours ago
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🔥 Spanish Speaking Customer Support for Transportation Services - Remote Greece
Posted about 16 hours ago

📍 Greece

🔍 Transportation services

🏢 Company: The House Of Mercier

  • Fluency in Spanish and English, both written and spoken.
  • Experience in customer support or a related role is preferred.
  • Strong interpersonal and communication skills.
  • Ability to work effectively in a fast-paced, remote environment.
  • Problem-solving mindset and a focus on customer satisfaction.
  • Knowledge of the transportation industry is an advantage.
  • Proficient in using customer support software and standard office applications.
  • Provide outstanding customer support to Spanish-speaking clients through phone, email, and chat.
  • Assist customers with inquiries related to transportation services, including schedules, pricing, and bookings.
  • Resolve customer complaints and issues with a focus on achieving customer satisfaction.
  • Document customer interactions accurately in our customer relationship management system.
  • Communicate effectively with internal teams to resolve customer service challenges.
  • Stay informed about the latest updates in transportation services to provide accurate information.
  • Offer feedback and suggestions for improving customer service processes and policies.

Fluency in EnglishCustomer support

Posted about 16 hours ago
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🔥 Customer Support Representative
Posted 3 days ago

📍 Delaware, Florida, New Jersey, New York, Pennsylvania, Virginia, Kansas, Kentucky, Tennessee, Colorado, Idaho, Utah, California, Nevada, Washington

🧭 Full-Time

💸 42000.0 - 52000.0 USD per year

🔍 Financial technology

  • Willing to work shifts scheduled within 8am-10pm ET.
  • Available to work at least one weekend day.
  • Experience in providing customer support via phone, email, and chat.
  • Demonstrate previous experience in Tech or Financial Services.
  • Ability to investigate complex problems and resolve them.
  • Friendly, organized, and capable of working in a fast-paced environment.
  • Comfortable with ambiguity and able to work independently.
  • Providing the best customer support by communicating effectively with customers via calls and in-app chat.
  • Developing a deep understanding of community needs to inform product development.
  • Proactively identifying patterns in customer feedback for process improvement.
  • Collaborating with the financial crime team to investigate trends.
  • Handling complex payment-related queries and ensuring resolution.
  • Mentoring new team members and maintaining a customer-focused company culture.

Data AnalysisCustomer serviceTroubleshootingTechnical supportFinancial analysis

Posted 3 days ago
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🔥 Customer Support Coordinator - Logistics
Posted 4 days ago

📍 Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, Wyoming

🧭 Full-Time

💸 55000.0 USD per year

🔍 Transportation/Logistics

🏢 Company: CharterUP

  • 0-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm in fast-paced situations.
  • Strong organizational skills and effective multitasking.
  • Customer-focused mindset with commitment to delivering exceptional service.
  • Respond to inbound customer inquiries via email and conduct outbound calls.
  • Troubleshoot common issues and escalate complex cases.
  • Monitor live trips during scheduled weekend shifts and address disruptions.
  • Manage unexpected events by coordinating alternative solutions.
  • Build and maintain positive customer relationships.
  • Collaborate with internal teams to track and monitor service requests.

Communication SkillsCustomer serviceAttention to detailOrganizational skillsDocumentationTroubleshootingData entryRelationship management

Posted 4 days ago
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🔥 Customer Support Specialist - Ontario
Posted 4 days ago

📍 Canada, UK, US

🧭 Full-Time

🔍 Smart home technology

🏢 Company: ecobee👥 501-1000💰 $36,309,727 Series C over 6 years ago🫂 Last layoff almost 5 years agoConsumer ElectronicsInternet of ThingsEnergy Management

  • Strong customer service experience is a must, ideally from food service, hospitality, or retail.
  • Superior verbal and written communication skills with a friendly style.
  • Proven multi-tasking ability using various tools to resolve inquiries.
  • Aptitude to learn and adapt to new technology, with understanding of smart home devices and automation.
  • Ability to document customer interactions efficiently.
  • As a Technical Support Specialist, you will be the first line of support at ecobee.
  • You will work with Smart Owners to diagnose and solve technical and non-technical issues.
  • Support may come through phone, email, and chat.
  • Responsibilities may include assisting with device installation or software inquiries and advocating for energy conservation.

Communication SkillsCustomer serviceWritten communicationProblem-solving skillsTroubleshootingActive listeningTechnical support

Posted 4 days ago
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🔥 Remote Customer Support Representative
Posted 5 days ago

  • High school diploma or equivalent.
  • Experience in customer service.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities.
  • Generating sales leads.
  • Managing incoming calls.
  • Building good relationships with customers.
  • Resolving complaints and following up on resolutions.
  • Identifying customers' needs.
  • Meeting sales objectives.
  • Following procedures and policies.
Posted 5 days ago
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🔥 Remote Customer Support Representative - Turkish - Music Streaming (4477)
Posted 5 days ago

🧭 Full-Time

🔍 Music Streaming

  • Professional/business level proficiency in Turkish and English.
  • Strong desire to create a unique experience for each customer.
  • Experience providing customer support via inbound web messages.
  • Ability to manage 3-5 web messaging customers simultaneously.
  • Access to a dedicated laptop or desktop with Windows 10 or above, stable internet, and adequate RAM.
  • Act as the first point of contact for customers.
  • Help customers navigate the music streaming platform.
  • Troubleshoot any technical issues they encounter.
  • Ensure customers have the best possible listening experience.
  • Respond to inquiries via inbound messages in both Turkish and English.
Posted 5 days ago
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🔥 (Fluent English) Customer Support Consultant (Romania)
Posted 5 days ago

📍 Romania

🔍 Support-as-a-Service

🏢 Company: SupportYourApp👥 1001-5000💰 over 2 years agoData Collection and LabelingUX DesignOutsourcingWeb DevelopmentTechnical SupportCall CenterInformation TechnologyTravelSoftwareSocial Media

  • Excellent English skills (at least C1 for both spoken and written).
  • Experience in customer service.
  • Analytical and research skills.
  • Positive and responsible attitude.
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
  • Provide exceptional customer support via calls, chats, and emails.
  • Build positive and long-lasting relationships with customers.
  • Meet team KPIs.
  • Stay up-to-date with cutting-edge technology.
  • Securely work with customers’ sensitive information.
  • Apply customer happiness practices.
  • Maintain knowledge of client’s products and services.
  • Communicate with developers and other IT departments.

Technical supportCRMCustomer support

Posted 5 days ago
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🔥 Customer Support Specialist, Shift Admin
Posted 5 days ago

📍 US

🧭 Full-Time

🔍 Healthcare workforce management

🏢 Company: QGenda👥 251-500💰 Private over 4 years agoService IndustryHospitalMedical DeviceInformation TechnologyHealth CareSchedulingSoftware

  • High School Diploma or GED and at least 2 years experience in customer service or tech support.
  • Associates/Bachelor’s degree preferred with 0 years experience.
  • Preferred experience in Shift Admin or Physician EM/HM Scheduling.
  • Detail oriented with strong written and verbal communication skills.
  • Maintains a professional and positive attitude in all customer interactions.
  • Demonstrates foundational technical Shift Admin knowledge needed for Tier 1 & 2 support.
  • Manages appropriate customer expectations and adheres to Service Level Objectives.
  • Delivers solutions timely to ensure high customer satisfaction.
  • Promotes customer stability through knowledge transfer and support resources.
  • Collaborates with members of the CX organization to ensure positive customer experience.

Customer serviceTime ManagementTroubleshootingTechnical support

Posted 5 days ago
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