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Remote Customer Support Representative - Turkish - Music Streaming (4477)

Posted 6 days agoViewed

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💎 Seniority level: Entry

🔍 Industry: Music Streaming

🗣️ Languages: Turkish, English

Requirements:
  • Professional/business level proficiency in Turkish and English.
  • Previous experience providing customer support through inbound web messages.
  • Ability to handle multiple customers simultaneously (3-5).
  • Strong problem-solving skills and a desire to create a unique experience for each customer.
Responsibilities:
  • Be the first point of contact for customers of the music streaming platform.
  • Help customers navigate the platform and troubleshoot technical issues.
  • Ensure customers have the best listening experience.
  • Respond to customer inquiries via inbound messages in Turkish and English.
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