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๐Ÿ“ United States, Canada

๐Ÿ’ธ 64000.0 - 68000.0 USD per year

๐Ÿ” SaaS

๐Ÿข Company: Recharge๐Ÿ‘ฅ 11-50Electronics

  • Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
  • Resourcefulness: you'll figure out what needs to be done, and you find ways to make it happen
  • A passion for problem solving and the humility to ask for assistance
  • A sense of urgency and a satisfaction from going above and beyond to provide solutions
  • Ability to work remotely and desire to make an impact at a boot-strapped start-up
  • Excellent customer service and English fluency (written and spoken)
  • A โ€˜winning as a teamโ€™ attitude and a polite, patient, caring, calm and professional demeanor
  • Basic knowledge of HTML, CSS, Javascript (knowledge of other programming languages a plus)
  • Ability and desire to work flexible shifts
  • 2+ years of experience in technical customer support at a SaaS company, or similar
  • Use your technical expertise and customer service skills to resolve questions and issues for our online merchants
  • Communicate clearly in writing to both technical and non-technical people
  • Communicate clearly in writing in a timely manner via live chat
  • Communicate clearly and effectively via phone with customers on the premium plan
  • Identify patterns, recommend improvements, and filter out unimportant issues
  • Contribute to the ongoing development of documentation and best practices
  • Assist with successful on-boarding of new customers

HTMLCSSJavascriptCommunication SkillsCustomer serviceRESTful APIsTroubleshootingJSONTechnical supportEnglish communicationSaaS

Posted about 1 hour ago
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๐Ÿ“ Brazil

๐Ÿงญ Full-Time

๐Ÿ” Software Development

  • 3+ years of experience designing and developing complex modern services applications
  • Experience with the end-to-end process
  • Experience applying object-oriented or functional design and RESTful web services
  • Experience applying computer science fundamentals: data structures, algorithm design, problem-solving, and complexity analysis
  • Experience with at least one programming language such as Java, Scala, Python, Ruby, NodeJS or Go
  • Experience with JavaScript, HTML5, CSS/SASS, and modern web technologies will be a plus
  • Strong communication skills
  • Experience with SQL/NoSQL technology such as PostgreSQL, MySQL or DynamoDB
  • Proficient in a broad range of software design approaches and common UX patterns
  • Can articulate the risks and benefits of depending on front-end libraries, frameworks, and tool-sets
  • Willingness to mentor junior engineers
  • Experience as Full Stack would be a plus
  • Experience architecting large-scale multi-tier web applications
  • Ensure successful delivery of projects, and promote the long-term technical health of our services
  • Design, develop, test, deploy, maintain and improve services focusing on performance, scalability, and stability
  • Build Integration with 3rd party API and tools
  • Manage project priorities, deadlines, and deliverables
  • Bring expertise in architecture and design process
  • Support existing systems looking to enhance functionality, increase scale, and transform in new ways to meet our product demands
  • Meet with the business and product team to review the design of the product
  • Create new services/products and capabilities to meet emerging needs as our business grows

AWSBackend DevelopmentDockerNode.jsPostgreSQLSoftware DevelopmentSQLAgileHTMLCSSJavascriptAlgorithmsAPI testingData StructuresGoREST APICommunication SkillsCI/CDRESTful APIsMicroservicesJSONSoftware EngineeringDebugging

Posted about 2 hours ago
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๐Ÿ“ Canada

๐Ÿ” SaaS or e-commerce

๐Ÿข Company: Terracor Business Solutions

  • Proven experience in customer success, account management, or a related role within the SaaS or e-commerce industry.
  • Strong communication, interpersonal, and problem-solving skills.
  • A customer-first mindset with the ability to balance business objectives and customer needs.
  • Technical aptitude to understand and explain SaaS solutions and workflows.
  • Self-motivated and organized, capable of managing multiple priorities and accounts effectively
  • HTML & CSS
  • Software aptitude
  • Conduct regular account reviews to discuss website performance, SEO effectiveness, and overall e-commerce strategy.
  • Facilitate discovery discussions to uncover new customer needs and align them with our web design, SEO, and digital marketing offerings.
  • Serve as the primary point of contact for assigned accounts, advocating for customer needs internally and ensuring alignment with their online growth goals.
  • Lead and/or execute website implementation, design and optimization projects for new and existing customers.
  • Guide new customers through the onboarding process, ensuring their website, branding, and SEO strategy are effectively implemented.
  • Provide recommendations on UX/UI improvements, conversion rate optimization, and site structure based on industry best practices.
  • Address customer inquiries related to website performance, SEO, and marketing strategies, providing timely and effective solutions.
  • Handle frontline service and support requests related to website configuration, and basic troubleshooting, escalating technical issues when necessary.
  • Identify and present opportunities for website enhancements, SEO improvements, and digital marketing strategies that align with customer objectives.
  • Partner with customers to refine their e-commerce presence, leveraging data insights to drive traffic, conversions, and overall business success.
  • Stay up to date on industry trends and best practices in web design, SEO, and digital marketing to proactively advise customers on new opportunities.

HTMLCSSUI DesignGoogle AnalyticsREST APICustomer serviceSEOAccount ManagementDigital MarketingWordPressCustomer SuccessSaaS

Posted about 3 hours ago
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๐Ÿ“ Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa

๐Ÿงญ Full-Time

๐Ÿ’ธ 1400.0 - 2500.0 EUR per month

๐Ÿ” E-Commerce

๐Ÿข Company: Foxelli Group๐Ÿ‘ฅ 51-100Digital MarketingE-CommerceMarketing

  • 2-3 years of experience in UX/UI design with a focus on e-commerce platforms, demonstrating a strong portfolio that showcases your work in optimizing user experiences and interfaces for online stores and transactional websites.
  • Proficiency in Figma for creating wireframes, prototypes, and high-fidelity designs, with experience in building and maintaining design systems, especially for e-commerce websites.
  • In-depth understanding of e-commerce UX principles, including user research, conversion optimization, checkout flow design, and information architecture tailored to online shopping experiences.
  • Hands-on experience with UI designโ€”creating visually appealing, user-friendly, and brand-consistent interfaces that enhance the customer journey and drive conversions.
  • Solid understanding of accessibility and responsive design principles to ensure an inclusive and optimized shopping experience across all devices and platforms.
  • Experience with e-commerce metrics such as cart abandonment, conversion rates, and user flows, using data to refine designs and improve the overall shopping experience.
  • Strong communication and collaboration skills, with the ability to work closely with product managers, developers, and marketing teams to ensure a seamless integration of design and functionality.
  • Familiarity with web technologies (HTML, CSS) and the ability to collaborate effectively with development teams to ensure designs are implemented correctly and perform well in an e-commerce environment.
  • Experience with A/B testing and using insights to iterate on design elements that directly impact key business metrics like sales and user retention.
  • Lead the design process with a strong focus on user experience, ensuring the needs, pain points, and behaviors of users are at the core of every project.
  • Create low-fidelity wireframes and high-fidelity prototypes to map out user flows and interactions, ensuring usability and functionality are built into every design.
  • While UX will be your primary focus, youโ€™ll also be responsible for crafting visually compelling UI elements, creating design systems, and ensuring consistency across all interfaces, from buttons to layouts.
  • Work alongside developers, brand managers, and product owners to bring designs to life. Ensure smooth integration of UX and UI design with technical functionality and brand goals.
  • Conduct usability tests and iterate on designs to refine the user journey, improving user interaction, ease of use, and engagement.
  • Ensure designs are accessible to all users, adhering to WCAG standards, and optimized for fast loading and responsive performance across all devices.
  • Develop and maintain a consistent design system, ensuring brand alignment, coherence, and usability across all products and platforms.
  • Use analytics, A/B testing, and user feedback to make informed design decisions and optimize the user experience.
  • Regularly monitor industry trends, emerging technologies, and best practices in UX/UI design to keep our designs innovative and competitive.
  • Partner with product, marketing, and tech teams to ensure the design vision aligns with business goals, user needs, and technical feasibility. Provide clear and actionable design recommendations to stakeholders.

FigmaHTMLCSSUI DesignUser Experience DesignRESTful APIsPrototypingA/B testing

Posted about 3 hours ago
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๐Ÿ“ US

๐Ÿ” ECommerce

  • Business level fluency in both French and English languages, across written and spoken interactions
  • Experience in a customer-facing, service-oriented role is required; experience in a phone, email, or chat-based technical support or customer service contact center preferred
  • Exceptional ability to utilize self-service resources (internal guides, Google-fu, external service portals, etc) to find solutions is required
  • Strong aptitude toward various web, eCommerce, and hosting technologies and how they work together
  • Exceptional critical thinking and soft skills with a passion for getting every customer on the path to success using thoughtful solutions that best fit each situation
  • Ability to read or edit within at least one web language (HTML, CSS, Javascript, Jquery, etc), as well as a basic understanding of data structures, is preferred
  • Must be flexible to shift work and occasional overtime in a 24x7x365 environment
  • Provide outstanding phone, email, and chat-based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day), in both French and English
  • Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities
  • Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand
  • Communicate with the management team and developers to improve product functionality and resolve issues
  • Decrease incoming volume by striving toward first contact resolution and proactively onboarding and advising customers on eCommerce best practices
  • Assist customers with common billing, invoice, and account issues
  • Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently
  • Display high levels of professionalism in recurring interactions with departments inside and outside of the CSS organization.

HTMLCSSJavascriptAPI testingREST APIProblem SolvingCustomer serviceWritten communicationVerbal communicationTroubleshootingTechnical supportCustomer SuccessSaaS

Posted about 3 hours ago
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๐Ÿ“ Worldwide

๐Ÿงญ Full-Time

๐Ÿ’ธ 130000.0 - 140000.0 USD per year

๐Ÿ” Software Development

  • 6+ years experience working as a full-stack engineer on complex web applications.
  • Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS, TypeScript, CSS and TailwindCSS.
  • Familiarity with both frontend and backend is necessary, but high degree of proficiency on the front-end is not a requirement.
  • A desire to work in an environment which values speed of iteration and individual autonomy, while also embracing personal accountability and the ability to collaborate effectively as part of a dynamic team.
  • Motivation to understand the business, our users, their requirements, and to deliver results.
  • Comfortable in a fast-paced environment with a certain level of ambiguity.
  • Adaptable with the ability to change direction quickly if necessary.
  • Familiar with agile software development principles.
  • Should be able to lead a complex project end to end with judgment and an attention to detail when it comes to architectural, product, design, and process decisions, your judgment should inspire a high level of trust within the team.
  • Experience working on a fully distributed remote team.
  • Work autonomously on a product built in Ruby on Rails backend and React front-end.
  • Build critical features and improvements for our web app and APIs with a product-first mindset.
  • Work closely with Circle's leaders throughout the feature design process.
  • Work closely with our designers to create a world-class user experience.
  • Foster a bias for action, prioritizing speed of iteration without compromising on the quality of code or user experience.

Backend DevelopmentPostgreSQLSoftware DevelopmentAgileFull Stack DevelopmentCSSMySQLReact.jsRuby on RailsTypeScriptREST APICommunication SkillsProblem SolvingAttention to detailAdaptabilityTeamworkActive listeningCRMEnglish communication

Posted about 4 hours ago
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๐Ÿ“ Worldwide

๐Ÿงญ Full-Time

๐Ÿ’ธ 130000.0 - 140000.0 USD per year

๐Ÿ” Software Development

  • 6+ years experience working as a full-stack engineer on complex web applications.
  • Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS, TypeScript, CSS/SCCS, TailwindCSS.
  • Familiarity with both frontend and backend is necessary, but a high degree of proficiency in both is not a requirement. You should be able to individually build most small to medium features end-to-end across the stack, but you can excel in one over the other.
  • A desire to work in an environment which values speed of iteration and individual autonomy, while also embracing personal accountability and the ability to collaborate effectively as part of a dynamic team.
  • Motivation to understand the business, our users, their requirements, and to deliver results.
  • Comfortable in a fast-paced environment with a certain level of ambiguity.
  • Great communication skills both in writing and verbal/oral (English).
  • Adaptable with the ability to change direction quickly if necessary.
  • Familiar with agile software development principles.
  • Should be able to lead a complex project end to end with judgment and an attention to detail when it comes to architectural, product, design, and process decisions, your judgment should inspire a high level of trust within the team.
  • Experience working on a fully distributed remote team.
  • Work autonomously on a product built in Ruby on Rails backend and React front-end.
  • Build critical features and improvements for our web app, with a product-first mindset.
  • Work closely with Circle's leaders throughout the feature design process.
  • Work closely with our designers to create a world-class user experience.
  • Foster a bias for action, prioritizing speed of iteration without compromising on the quality of code or user experience.

Backend DevelopmentPostgreSQLSoftware DevelopmentFrontend DevelopmentFull Stack DevelopmentCSSMySQLReact.jsRuby on RailsTypeScriptRESTful APIs

Posted about 4 hours ago
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๐Ÿ”ฅ SEO Senior Manager
Posted about 4 hours ago

๐Ÿ“ United States

๐Ÿ’ธ 145000.0 - 170000.0 USD per year

๐Ÿ” Fintech

๐Ÿข Company: Nav๐Ÿ‘ฅ 101-250๐Ÿ’ฐ $44,885,985 Series C about 6 years agoFinancial ServicesFinanceFinTech

  • 4+ years of SEO and Content Marketing experience
  • Bachelor's degree in Marketing, Communications, or related field (or equivalent experience)
  • Strong technical SEO expertise including site architecture, page speed optimization, schema markup, and mobile optimization
  • Experience developing content-driven SEO strategies similar to content-rich platforms (e.g., Nerdwallet, Investopedia)
  • Proficiency with SEO tools such as Ahrefs, SEMrush, Screaming Frog, Google Search Console, and Google Analytics
  • Experience with structured data implementation and optimization
  • Understanding of JavaScript frameworks and their impact on SEO
  • Excellent analytical skills with the ability to turn data into actionable insights
  • Strong cross-functional collaboration skills, particularly with content, product, and engineering teams
  • Ability to communicate complex SEO concepts to both technical and non-technical stakeholders
  • Passionate about Navโ€™s mission
  • Data-driven and analytical
  • Incredible cross-functional collaborator and SEO evangelist
  • Clear and methodical communicator and planner
  • Biased for action, with an entrepreneurial mindset
  • Experience in fintech or with SMBs a plus
  • Develop and execute a comprehensive SEO roadmap to grow the channel, covering technical, content, and keyword strategies
  • Conduct thorough technical SEO audits and implement recommendations to improve site health and performance
  • Technical SEO: Manage Navโ€™s Google Search Console and SEO accounts to ensure all technical updates have been made to help drive better organic rankings. Some of these technical updates will include, but are not limited to: sitemaps, robots.txt, indexing, site errors, auditing, page load speed, duplicate content errors, mobile usability, etc
  • Partner with engineering teams to implement technical SEO improvements and ensure site architecture supports SEO goals
  • Identify opportunities for on-page and off-page optimization to improve search rankings
  • Lead keyword research and optimization efforts to drive qualified organic traffic
  • Collaborate with content teams to create and optimize SEO-driven content that meets user intent
  • Manage all SEO metadata on nav.com, including title tags, meta descriptions, H1s, H2s, internal links, TF-IDF, semantics, and cannibalization audits.
  • Track, measure and report on SEO performance
  • Stay current on search engine algorithm updates and industry best practices
  • Conduct competitor analysis to identify gaps and opportunities in our SEO strategy
  • Present SEO strategy, performance, and recommendations to stakeholders and leadership

Data AnalysisHTMLCSSJavascriptGoogle AnalyticsSEORESTful APIsA/B testing

Posted about 4 hours ago
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๐Ÿ”ฅ UX Designer
Posted about 14 hours ago

๐Ÿ“ Indonesia, Fiji, Vietnam, Philippines, Sri Lanka

๐Ÿ” Education

๐Ÿข Company: Moodle๐Ÿ‘ฅ 11-50๐Ÿ’ฐ $1,425,000 over 3 years agoEducationE-LearningOpen Source

  • Experience as a Product Designer, UX/UI Designer or similar role as part of a larger team.
  • Good knowledge of current UX Design & Research strategies, best practices, tools and trends for designing user friendly, accessible and responsive websites.
  • Basic knowledge of Frontend technology (CSS, HTML) to help improve UI on Moodle Academy and the community sites.
  • Good experience with design tools ( for example, Miro, Figma).
  • Familiar with Google Analytics to provide metrics to improve decision making process and research.
  • Experience with content-focussed websites.
  • Experience collaborating with cross-functional teams (e.g. designers, developers, product managers).
  • Ability to show empathy and understanding for the end-user needs.
  • Passion for open-source, education, and community driven projects.
  • Excellent communication skills in English (both written and verbal) with the ability to quickly and effectively build strong relationships, trust and credibility with stakeholders.
  • Co-designing features and enhancements with developers, designers, and product leads.
  • Improving usability, accessibility, and overall user satisfaction on Moodle Academy & Moodle.org.
  • Conducting research to understand user behaviour, needs, pain points and product improvements.
  • Using analytic data to support team collaboration on design decisions.
  • Ensuring alignment with Moodleโ€™s UX processes, principles, and frameworks.
  • Engaging with the open-source community, internal experts, and stakeholders to gather insights.

FigmaFrontend DevelopmentHTMLCSSUI DesignUser Experience DesignGoogle AnalyticsContent managementCommunication SkillsResearch skillsPrototypingEnglish communicationA/B testing

Posted about 14 hours ago
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๐Ÿ”ฅ (951) UI Architect AEM
Posted about 15 hours ago

๐Ÿ“ LATAM

๐Ÿ” Software Development

๐Ÿข Company: Nearsure๐Ÿ‘ฅ 501-1000Staffing AgencyOutsourcingSoftware

  • 5+ Years of experience in UI development
  • 3+ Years in AEM-specific front-end architecture
  • Experience leading UI teams and driving front-end development strategies in large-scale projects
  • Strong communication skills, with the ability to translate technical requirements into business-friendly language
  • Advanced English Level is required for this role as you will work with US clients.
  • Architect and Design scalable and maintainable UI solutions for AEM implementations, ensuring alignment with enterprise architecture.
  • Lead Development Efforts, defining best practices for front-end development in AEM projects.
  • Collaborate with Back-end Teams to integrate UI components seamlessly with AEMโ€™s back-end infrastructure.
  • Optimize Performance, implementing caching strategies and minimizing load times across high-traffic AEM applications.
  • Define and Enforce UI Standards to maintain consistency across multiple AEM projects.
  • Support Continuous Integration (CI/CD) pipelines by implementing front-end testing frameworks, code quality checks, and automated deployment strategies.
  • Validate Best Practices, ensuring adherence to coding standards, accessibility guidelines, and design consistency.
  • Participate in Discovery & Pre-sales Activities, contributing to RFPs, RFIs, and technical proposals.
  • Lead UI Innovation by researching and integrating emerging front-end technologies and frameworks within AEM.
  • Conduct Code Reviews & Mentorship, guiding junior developers and UI engineers.
  • Generate Technical Documentation including UI architecture diagrams, component libraries, and performance optimization strategies.

AgileFrontend DevelopmentHTMLCSSJavascriptReact.jsSoftware ArchitectureUI DesignCI/CDRESTful APIsNodeJSEnglish communication

Posted about 15 hours ago
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Apply to 5 jobs per day for free, or get unlimited applications with a subscription starting at โ‚ฌ5/week.

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