Operations Manager (US-based E-commerce Company)

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Requirements:

• Expertise in systems management, data analysis, and automation.
• Passion for using data to solve business problems and tell compelling stories.
• Proven ability to identify and automate inefficiencies.
• Up-to-date knowledge of the latest software tools.
• Quick learner who can easily master new tools and technologies.
• Strong verbal and written communication skills in English.
• Entrepreneurial mindset with a desire to grow within a fast-paced startup.
• Proficient in Klaviyo (nice-to-have).
• Engineering background (any type) - big plus (nice-to-have).
• Familiarity with additional automation tools and platforms (nice-to-have).
• Experience with remote teams (nice-to-have).

Responsibilities:

• As an Operations Manager, you’ll play a pivotal role in optimizing business operations, managing customer fulfillment logistics, and leading special projects.
• You’ll ensure efficient data management, enhance service quality, and engage with a network of technicians, all while contributing to the company’s growth.
• Your work will enhance operational efficiency and foster a strong community of service technicians.