Director, Commercial Operations & Business Insights

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Requirements:

• BS/BA degree
• MBA or advanced degree preferred
• 5 years’ experience in Supply Chain, Sales Operations, Commercial Analytics, and Market Research functions
• Demonstrated competence in commercial life science or a related industry environment
• Superior interpersonal and communication abilities
• Ability to thrive in a small company, entrepreneurial environment
• Demonstrates an in-depth knowledge of sales and marketing operations and regulatory guidelines
• Effective knowledge of budgeting process, accounting principles, and analytical forecasting skills
• In-depth knowledge of data requirements and available sources across all areas of the company
• Ability to execute an integrated sales optimization plan
• Demonstrates enhanced computer and database skills including business analytics software (e.g., SAS)
• Excellent organizational skills with attention to detail
• Strong written and oral communication skills

Responsibilities:

• Supervise and lead the sales operation staff to meet department objectives within compliance guidelines.
• Manage inventory of finished goods balanced against customer service and financial targets.
• Manage third party vendors for data, market research, and sales optimization.
• Oversee all third-party data sources and customer master files.
• Conduct analysis to identify physician target universe for each product and develop promotional response curves.
• Manage process for alignment of territories for optimal sales force utilization.
• Develop and manage primary market research of currently marketed products and future products.
• Work with field sales and senior management to design and execute sales quotas.
• Administer the Sales Incentive Compensation Program and ensure accurate reporting of factory sales.
• Independently analyze and report sales results for various internal audiences.
• Develop and report on KPIs/performance scorecards.
• Administer SFA/CRM system ensuring accurate data collection and territory alignment.
• Actively serve on Commercial Operations Leadership Team.
• Maintain good working relationships with internal and external customers.
• Manage agreements and budgets for outsourced partners.
• Ensure compliance with Medexus’ policies and conduct duties consistent with their Mission & Values.