Customer Care and Client Support Specialist
New
D
DLN Consulting GroupConsulting
Workable workplace: remote; Workable remote: TrueFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1–3 years of customer service or client support experience
- Required Skills
- Problem SolvingCustomer serviceAccount ManagementClient relationship management
Requirements
- Have a high school diploma; an associate’s or bachelor’s degree is preferred.
- Have 1–3 years of customer service or client support experience.
- Demonstrate excellent verbal and written communication skills.
- Bring strong problem-solving ability and patience under pressure.
- Be proficient with email, CRM tools, and video conferencing platforms.
- Have a reliable internet connection and a dedicated home workspace.
- Be able to manage multiple client accounts simultaneously.
- Bring a professional, empathetic, and solutions-focused attitude.
Responsibilities
- Serve as a primary point of contact for clients.
- Manage client relationships.
- Resolve client inquiries.
- Support a seamless client experience from first contact through resolution.
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