Clinical Triage Nurse, RN
New
H
HarmonyCaresHome-based primary care
United StatesFull-TimeJunior
Salary36 - 40 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years of experience as an RN (preferred)
Requirements
- Graduate of an approved or accredited nursing education program as a Registered Nurse.
- Hold a current valid RN license.
- Be able to obtain and maintain an RN license in all service states within six months of hire.
- Complete required nursing continuing education requirements.
- React decisively and quickly in urgent and emergent situations.
- Have a strong comprehension of medical terminology and pharmaceuticals.
- Demonstrate proficiency using an electronic health record (EHR) system.
- Be able to work remotely and independently.
- Have strong written and spoken communication skills and the ability to communicate effectively with providers, care teams, patients, families, and facility staff.
- Demonstrate multitasking ability, organization, attention to detail, and conflict resolution skills.
- Preferred: 2+ years of RN experience, contact center experience, nurse triage experience, familiarity with Medicare and Medicaid, experience with Aprima (EHR), or a multistate license.
Responsibilities
- Prioritize and respond promptly to inbound patient calls, voicemails, and clinical test results.
- Assess patients’ symptoms and medical history over the phone using probing questions and the EHR.
- Use evidence-based guidelines to determine urgency and assign an appropriate triage priority.
- Identify situations requiring crisis intervention and follow protocols for connecting patients to emergency services.
- Educate patients and caregivers on health maintenance, disease prevention, self-care, medications, and follow-up steps.
- Make outbound calls to communicate provider orders to patients.
- Review test results, assess urgency, and communicate relevant clinical information and findings to providers.
- Coordinate care and follow-up with providers and other care team members.
- Enter patient results and quality metrics according to defined protocols.
- Participate in assigned projects and quality improvement initiatives.
View Full Description & ApplyYou'll be redirected to the employer's site
