Travel Support Specialist – Client Services
New
D
Destination CareersTravel services
Listing location: Charlotte, North Carolina; Workplace type: RemoteFull-Time
Salary35,000 - 65,000 USD per year
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Job Details
- Required Skills
- CRMCustomer support
Requirements
- Have previous experience in a travel agency or customer support role.
- Demonstrate strong attention to detail.
- Have excellent communication skills.
- Be able to work flexible hours, including evenings or weekends if needed.
- Be tech-savvy and comfortable using booking platforms and CRMs.
Responsibilities
- Respond to client inquiries about existing or upcoming trips.
- Resolve travel issues, including delays, cancellations, and schedule changes, in real time.
- Communicate with airlines, hotels, and tour providers to make changes.
- Confirm itinerary details, send reminders, and provide travel tips.
- Document interactions and maintain client records in the CRM system.
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