Remote Customer Service Agent | Travel Booker
New
D
Destination KnotTravel services
Listing location: New York; Workplace type: RemoteFull-Time
Salary30,000 - 55,000 USD per year
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Job Details
- Experience
- Prior experience in customer service, hospitality, or travel is preferred but not required
- Required Skills
- Customer service
Requirements
- Prior experience in customer service, hospitality, or travel is preferred but not required.
- Have strong communication skills and a customer-first mindset.
- Be organized and self-motivated, and able to work independently in a remote environment.
- Be comfortable using online booking platforms, email, and other digital tools.
- Have a computer and reliable internet connection.
- Be at least 18 years old.
Responsibilities
- Support clients in booking hotels, resorts, cruises, flights, and vacation packages.
- Provide personalized travel recommendations based on client preferences and budget.
- Respond to inquiries via phone, email, or messaging platforms.
- Maintain accurate records of bookings, preferences, and client communications.
- Coordinate travel logistics and resolve pre- or post-travel concerns.
- Stay updated on travel industry trends, destination options, and supplier offerings.
- Build long-term client relationships and referrals through service.
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