Associate Director, Program Management
New
J
JobgetherEducational technology
Based in the United States; Fully remote working arrangement within the United States.Full-TimeDirector
Salary not disclosed
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Job Details
- Experience
- At least 7 years of experience in program or project management
- Required Skills
- Project ManagementJiraTeam managementConfluenceAsana
Requirements
- At least 7 years of experience in program or project management, leading complex, large-scale, cross-functional initiatives.
- Experience collaborating with go-to-market functions, including Marketing, Sales, Enablement, Customer Success, and other customer-facing teams.
- Experience managing products or programs throughout the development lifecycle, from discovery and strategic planning through launch and post-launch optimization.
- Understanding of software development methodologies, content development processes, or integrated technology ecosystems combining hardware, software, and content.
- Experience managing and developing teams, preferably with direct people-management responsibility for project or program managers.
- Strong strategic thinking, analytical reasoning, and structured problem-solving skills.
- Ability to communicate, present, influence stakeholders, and drive decisions without direct authority.
- Ability to navigate ambiguity, establish structure, and bring clarity to complex, evolving environments.
- Strong organizational and project management capabilities, including prioritization, execution, follow-through, and accountability.
- Practical experience with Jira, Asana, Smartsheet, and Confluence.
- Previous experience in EdTech, educational publishing, SaaS, or other technology-enabled product environments is preferred.
Responsibilities
- Lead strategic program execution by defining objectives, plans, milestones, deliverables, and success metrics aligned with organizational priorities.
- Oversee complex, multi-year initiatives throughout discovery, definition, development, launch, and post-launch improvement.
- Coordinate workstreams across Product, Engineering, Content, Design, Marketing, Customer Success, Sales, and other business functions.
- Identify, assess, and mitigate program risks, issues, and interdependencies while balancing scope, cost, time, and quality.
- Lead program checkpoints, phase transitions, and stakeholder discussions to clarify priorities, requirements, acceptance criteria, and trade-offs.
- Partner with go-to-market teams to prepare product launches through coordinated timelines, messaging, training, implementation planning, and customer-facing resources.
- Provide stakeholders with program updates, progress reports, timelines, decision logs, risk registers, feature updates, and milestones.
- Manage, mentor, and support a team of program managers.
- Establish program management standards, methodologies, tools, templates, and performance metrics, and improve workflows and organizational efficiency.
- Capture lessons learned, share best practices, and implement improvements to future program delivery.
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