Licensed Life & Health Customer Service Representative
New
A
AWL (All Web Leads, Inc.)Insurance
100% Remote - TexasFull-Time
Salary21 USD per hour
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Job Details
- Required Skills
- Customer serviceAttention to detailComputer skills
Requirements
- Hold a valid General Lines Life and Health insurance license.
- Demonstrate excellent customer service skills.
- Have a proven track record of achieving objectives.
- Demonstrate strong listening and comprehension skills and attention to detail.
- Be able to develop mastery of product knowledge and application process details.
- Have excellent computer skills.
- Sales experience is a plus.
Responsibilities
- Maintain up-to-date policy status.
- Conduct welcome calls for all new business.
- Follow up on pending carrier requirements and documentation.
- Receive inbound service calls and emails and handle requests as needed.
- Refer renewal and cancellation-save opportunities to retention or sales as appropriate.
- Work with Sales and Agency Operations leadership to meet strategic goals and execution requirements.
- Help new clients enroll in coverage, answer policy questions, and assist with service requests.
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