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Corporate Travel Consultant

Corporate Travel Consultant

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FCMCorporate travel
Location – Remote, USA, Business hours are 9:00 AM to 5:00 PM PST Monday – Friday; evening shift until 8:00 PM once or twice a week.Full-TimeJunior
SalaryFor this position, we anticipate offering an hourly pay rate of $28.85 plus commission/incentive earnings based on achievable targets. On target earnings average range between $60,000 - $67,000. The annual salary range listed represents the total compensation package, excluding benefits. For this position, you may earn between 2-29% in marginal commission rates based on qualified sales achieved during each month.
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Job Details

Experience
2+ years of recent, prior experience in corporate travel management
Required Skills
Customer service

Requirements

  • Have 2+ years of recent experience in corporate travel management.
  • Have in-depth familiarity with current Sabre GDS for fare calculations, itinerary management, and ticket issuance.
  • Have experience with quality control for accuracy and compliance of travel bookings.
  • Be proficient in ticketing procedures and scripting.
  • Be able to handle complex itinerary changes and exchanges for international and domestic travel.
  • Be able to navigate complex itineraries, international fares, and Passenger Name Records (PNRs).
  • Be able to manage multiple urgent tasks while maintaining efficiency and quality.
  • Be able to make timely decisions to resolve travel-related issues.
  • Be proficient with travel booking systems and communication tools, with the technical aptitude to troubleshoot and adapt to new technologies.
  • Be able to work independently and manage tasks successfully.
  • Have reliable, high-speed internet connectivity for video conferencing, company systems, and secure handling of company data.
  • Be prepared for a 40-hour work week with five 8-hour shifts, including an evening shift until 8:00 PM once or twice a week.

Responsibilities

  • Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
  • Build relationships with business travelers and support their travel needs.
  • Complete reservations accurately and on time.
  • Document PNRs and profiles, handle ticketing and invoicing, and maintain accuracy in line with company guidelines.
  • Apply airline rules, regulations, tariffs, and fare requirements to travel arrangements.
  • Provide consultative support and customer service throughout the booking process.
  • Inform clients about required travel documents and destination health requirements.
  • Handle ticketing, Phase IVs, and exchanges or changes involving complex international fares.
  • Manage rerouting and exchanges to minimize disruption to travel plans.
View Full Description & ApplyYou'll be redirected to the employer's site
For this position, we anticipate offering an hourly pay rate of $28.85 plus commission/incentive earnings based on achievable targets. On target earnings average range between $60,000 - $67,000. The annual salary range listed represents the total compensation package, excluding benefits. For this position, you may earn between 2-29% in marginal commission rates based on qualified sales achieved during each month.
Apply Now