Corporate Travel Consultant
New
F
FCMCorporate travel
Remote, USA, 8:00 AM to 8:00 PM EST Monday–Friday; preference for working 11:30 AM to 8:00 PM EST Monday–Friday. Be prepared to work an evening shift until 8:00 PM once or twice a week.Full-TimeJunior
SalaryFor this position, we anticipate offering an hourly pay rate of $28.85 plus commission/incentive earnings based on achievable targets. On target earnings average range between $60,000 - $67,000. For this position, you may earn between 2-29% in marginal commission rates based on qualified sales achieved during each month.
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Job Details
- Experience
- 2+ years of recent, prior experience in corporate travel management
- Required Skills
- Customer service
Requirements
- 2+ years of recent, prior experience in corporate travel management.
- In-depth familiarity with current Sabre GDS for fare calculations, itinerary management, and ticket issuance.
- Previous exposure to quality control processes for accuracy and compliance of travel bookings.
- Proficiency in ticketing procedures and scripting.
- Ability to handle complex itinerary changes and exchanges for international and domestic travel.
- Ability to navigate complex itineraries, international fares, and PNRs.
- Ability to manage multiple urgent tasks while maintaining efficiency and quality.
- Ability to make quick, effective decisions to resolve travel-related issues.
- Comfort using travel booking systems and communication tools, with technical aptitude to troubleshoot and adapt to new technologies.
- Self-motivated and able to work independently.
- Reliable, high-speed internet connectivity to support job responsibilities.
Responsibilities
- Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel.
- Build relationships with business travelers and support their travel needs.
- Complete reservations accurately and on time.
- Document PNRs and profiles, manage ticketing and invoicing, and maintain accuracy.
- Apply airline rules, regulations, tariffs, and fare requirements to travel arrangements.
- Provide consultative support and customer service throughout the booking process.
- Inform clients about required travel documents and health requirements for their destinations.
- Handle ticketing, Phase IVs, complex international fares, itinerary changes, exchanges, and rerouting.
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