Forward Deployment Engineer / Support Engineer Coach
New
M
MentoTechnology
This is a fully remote position. Candidates must be based in North America or Europe.ContractExecutive
SalaryPaid per hour; on top of a flat hourly rate, we offer select bonuses that incentivizes engagement with our membership and community growth on our platform.
Apply NowOpens the employer's application page
Job Details
- Experience
- 15+ years experience managing teams and coaching individuals.
- Required Skills
- People ManagementCoaching
Requirements
- Have 15+ years of experience managing teams and coaching individuals in forward deployment or support engineering.
- Bring significant team leadership experience; coaching certifications are valued but not required.
- Have managed meaningful technical responsibilities while leading a team, including delegating, prioritizing, and leading through others.
- Have led teams through hypergrowth, rapid organizational change, or the transition from startup to scale.
- Have experience building functions from scratch and hiring into ambiguity.
- Understand how to influence and build credibility internally and externally within a customer's organization.
- Be able to help engineering leaders develop visibility and impact beyond their immediate teams.
- Be willing to participate in and graduate from Mento's ICF-certified coach training program.
- Be able to dedicate a minimum of 12+ hours per month for at least 24 months.
- Be based in North America or Europe.
Responsibilities
- Provide 1:1 coaching to Mento members through virtual sessions using the Mento Platform and Tools.
- Participate in ongoing training sessions to improve coaching abilities and skills.
- Communicate with members between sessions via Mento email or chat in the Mento App.
- Share coaching tools and insights with the Mento coaching community.
- Act as an ambassador of the Mento community with kindness, respect, and empathy.
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