ServiceNow Technical Consultant
New
V
Vector 70ServiceNow consulting
A remote-friendly opportunity based in IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3+ years of hands-on ServiceNow development and configuration experience in a consulting or enterprise environment.
- Required Skills
- JavascriptRESTful APIsServiceNow
Requirements
- Have 3+ years of hands-on ServiceNow development and configuration experience in a consulting or enterprise environment.
- Demonstrate expertise in at least three of these modules: ITSM, CSM, HRSD, CRM, or Data Foundations.
- Be proficient in JavaScript, GlideScript, and Jelly.
- Have experience designing and implementing REST- and SOAP-based integrations with third-party systems.
- Understand ITIL processes and how they map to ServiceNow platform capabilities.
- Communicate technical concepts clearly in English to technical and non-technical audiences.
- Hold the CSA and CIS certifications; multiple CIS certifications are preferred.
- Have knowledge of ServiceNow App Engine, IntegrationHub, and low-code/no-code development capabilities.
- Have working knowledge of one or more ServiceNow AI products such as NowAssist, Otto, Moveworks, and AICT.
- Experience with ServiceNow Performance Analytics, reporting, and dashboarding is preferred.
- Familiarity with Agile and Scrum delivery methodologies is preferred.
- Prior client-facing consulting experience managing multiple concurrent engagements is preferred.
Responsibilities
- Lead end-to-end design and development of ServiceNow solutions across ITSM, CSM, HRSD, CRM, and Data Foundations.
- Architect scalable ServiceNow configurations aligned with client business objectives and platform governance standards.
- Collaborate with stakeholders, business analysts, and project managers to gather technical requirements and define development tasks.
- Develop and customize workflows, business rules, UI policies, client scripts, REST/SOAP integrations, and Flow Designer automations.
- Conduct technical discovery sessions and solution workshops with enterprise clients.
- Review code, enforce development standards, and mentor junior consultants and developers.
- Manage platform upgrades, patch testing, and instance health activities.
- Produce and maintain technical documentation, including solution design documents, integration specifications, and deployment guides.
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