Post Vehicle Recovery Administrative Assistant
M
Motorola SolutionsVehicle recovery
Source API remote eligibility restrictions: United States, M-F 9-6 CSTFull-TimeJunior
Salary41,600 USD per year
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Job Details
- Experience
- 1 year of remote work experience is required; minimum 2 years customer service experience; 1 year of experience in the Repossession industry highly preferred.
- Required Skills
- Microsoft OfficeCustomer serviceMultitaskingGoogle WorkspaceData entry
Requirements
- Have at least 1 year of remote work experience.
- Have a minimum of 2 years of customer service experience.
- Have a high school diploma or GED.
- Be able to work full-time, Monday through Friday, 9 a.m. to 6 p.m. CST.
- Type at least 40 words per minute.
- Have experience with Microsoft Office and Google Suite products.
- Be able to use multiple computer monitors and manage multiple systems and tabs.
- Have strong computer skills and internet savvy.
- Be able to work independently and as part of a team.
- Have previous collections, repossession, or automotive industry experience preferred; 1 year in the repossession industry is highly preferred.
Responsibilities
- Process vehicle recovery assignments.
- Process completed services and release lender assets after service execution.
- Communicate regularly with banks and agents in the field.
- Use client and lender databases to follow specific lender requirements.
- Work across multiple systems, tabs, and screens.
- Handle escalations and follow work through to completion.
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