Arabic CX Agent Tester
M
MercorCustomer experience testing
Source API remote eligibility restrictions: PortugalContract
Salary16 - 18 USD per hour
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Job Details
- Languages
- Native Arabic speaker.
- Required Skills
- Quality Assurance
Requirements
- Be a native Arabic speaker.
- Have prior data annotation experience.
- Be able to place calls to an EU, UK, or US phone number.
- Be able to make clear phone calls with good audio quality.
- Be available to start immediately.
Responsibilities
- Complete 10 test calls with the CX agent, following the provided prompts and scenarios.
- Conduct 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness.
- Provide clear written feedback on conversation flow and user experience.
- Work independently to ensure high-quality evaluations and feedback.
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