Senior Solution Engineer (Observability & Linux)
New
V
VictoriaMetricsObservability software
North America, Remote; Source API remote eligibility restrictions: Bermuda, Canada, Greenland, Mexico, Saint Pierre and Miquelon, United States, United States Minor Outlying IslandsFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years in Pre-Sales, SRE, DevOps, or Systems Engineering roles
- Required Skills
- DockerPythonBashGoGrafanaPrometheusLinux
Requirements
- Have 5+ years of experience in Pre-Sales, SRE, DevOps, or Systems Engineering roles.
- Demonstrate a track record of managing complex technical sales cycles.
- Use standard Linux tools such as top, strace, tcpdump, and vmstat to troubleshoot CPU, memory, and disk I/O issues.
- Understand logs, metrics, traces, and the business value of reducing MTTR.
- Diagnose missing metrics, high-cardinality churn, slow queries, and alerts that fail to trigger.
- Have deep knowledge of Linux distributions including RedHat/CentOS, Ubuntu, and Debian, and of Systemd, file systems, and networking.
- Have experience with observability tools such as Prometheus, Grafana, OpenTelemetry, ELK Stack, Splunk, or Datadog.
- Have hands-on experience with Docker and container principles.
- Be proficient in Bash and at least one of Python, Go, or Ruby for automation.
- Understand TCP/IP, DNS, HTTP/S, and load balancing.
- Kubernetes, SSO and authentication workflows, PromQL, Infrastructure as Code tools, and open-source contributions are listed as nice-to-haves.
Responsibilities
- Partner with Enterprise Sales to lead technical discovery for strategic accounts and assess customers’ monitoring stacks and observability needs.
- Analyze customer infrastructure and derive efficient, high-performance solution architectures using Enterprise capabilities.
- Advise customers on observability and instrumentation best practices and explain Enterprise features.
- Architect and demonstrate observability use cases.
- Design and execute complex Proofs of Concepts by instrumenting real workloads, including work with Linux agents or OpenTelemetry collectors.
- Plan scalable agent and collector deployments across Kubernetes clusters, VMs, and bare-metal infrastructure.
- Translate customer requirements into technical specifications and provide product capability feedback to Development.
- Coordinate with Support and Product Management on technical success, customer handoffs, and strategic feature needs.
- Create technical content such as white papers, blog posts, sample dashboards, and scripts.
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