Senior Business Analyst

New
I
ICFEnergy efficiency
Source API remote eligibility restrictions: United States; US RemoteFull-TimeSenior
Salary81,499 - 138,549 USD per year
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Job Details

Experience
5+ years of experience working in a Business Analyst or similar role; 2+ years of experience prioritizing multiple projects.
Required Skills
SQLMicrosoft Power BISharePointJiraMicrosoft ExcelMicrosoft OfficeAzure DevOps

Requirements

  • Bachelor's degree in business, information systems, computer science, or a related field; one year of related experience may substitute for one year of education.
  • 5+ years of experience in a Business Analyst or similar role supporting data-driven or technical systems.
  • Experience gathering requirements, collaborating with stakeholders, and translating business needs into technical solutions.
  • 2+ years of experience prioritizing multiple projects to meet goals, deliverables, and time-sensitive deadlines.
  • Strong proficiency with Microsoft Office applications, including advanced Excel skills.
  • Must be able to pass a background check and drug screening.
  • Experience in or exposure to utility, energy, demand response, or energy efficiency sectors is preferred.
  • Familiarity with tools such as Jira, Azure DevOps, SharePoint, Microsoft Teams, Visio, or MS Project is preferred.
  • Strong requirements elicitation, workshop facilitation, and process analysis skills are preferred.
  • Ability to communicate technical concepts to business audiences and business needs to technical teams is preferred.
  • Ability to work independently, exercise sound judgment, manage competing priorities, and deliver high-quality work amid evolving requirements is preferred.

Responsibilities

  • Support discovery, requirements gathering, solution design, testing, implementation, and post-launch validation for energy efficiency program tracking and reporting tools.
  • Lead requirements and analysis workstreams, facilitating workshops and stakeholder discussions to clarify objectives, resolve ambiguity, document decisions, and drive delivery.
  • Document current- and future-state processes and recommend technology-enabled improvements by identifying risks, gaps, dependencies, issues, controls, and automation opportunities.
  • Translate business needs into project plans, requirements specifications, process flows, data mappings, use cases, acceptance criteria, and user stories.
  • Collaborate with technologists, developers, reporting teams, project managers, and cross-functional partners to deliver client solutions.
  • Analyze datasets using Excel, SQL, Power BI, or related tools to identify trends, anomalies, root causes, and business insights; validate data quality and recommend actions.
  • Track risks, issues, assumptions, decisions, dependencies, milestones, and action items; communicate impacts and escalate concerns.
  • Develop system and process documentation and support end users through training, knowledge transfer, and technical assistance.
  • Guide and mentor other analysts and contribute to consistent, audit-ready delivery standards.
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81,499 - 138,549 USD per year
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