Production Specialist
New
B
Bring A Trailer Media, LLCAutomotive marketplace
This is a full-time position that can be done remotely. Please note that we can only consider applicants from the following states: CA, CO, DE, FL, IL, IN, MD, MI, MN, NC, NY, OH, PA, RI, TX, VA, WA, WI.Full-TimeJunior
Salary66,000 - 70,000 USD per year
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Job Details
- Experience
- 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
- Required Skills
- Attention to detailCustomer support
Requirements
- Have 2+ years of experience in customer support, content production, technical writing, automotive services, or a related field, or equivalent experience.
- Demonstrate strong writing and editing skills and the ability to present detailed information clearly and accurately.
- Bring excellent interpersonal skills and a customer-first mindset.
- Communicate in a professional and approachable manner.
- Be highly organized and detail-oriented, with the ability to manage multiple priorities and stakeholders in a fast-paced environment.
- Handle sensitive information with discretion and build trust with sellers and internal partners.
- Navigate challenges independently and know when to seek guidance.
- Have an interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus.
- Be adaptable, proactive, and willing to support evolving team and business needs.
Responsibilities
- Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards.
- Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness.
- Serve as the primary point of contact for sellers during the pre-auction phase.
- Answer questions, offer guidance, and address concerns with patience and empathy.
- Manage and prioritize a high-volume queue of listings at various production stages to meet daily goals.
- Track listings through internal systems and maintain knowledge of each listing’s history as it moves across teams.
- Collaborate cross-functionally to transition listings from creation to auction launch.
- Contribute to special projects, process improvements, and other business needs.
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