Talent Acquisition Operations Manager
New
E
EverCommerceSaaS
Based in the United States, globally distributed team across multiple time zonesFull-TimeManager
Salary130,000 - 150,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 8 years of professional experience in human resources, talent acquisition, recruitment operations, or a related field.
- Required Skills
- People ManagementWorkday
Requirements
- Have at least 8 years of professional experience in human resources, talent acquisition, recruitment operations, or a related field.
- Bring previous people management experience, including leading, coaching, developing, and motivating direct reports.
- Have a strong understanding of talent acquisition strategies, recruitment best practices, and operational excellence.
- Have extensive experience with applicant tracking systems (ATS) and HR technology platforms; Workday experience is an advantage.
- Have experience designing, implementing, and optimizing recruitment processes, systems, and operating models.
- Demonstrate expertise in talent acquisition metrics, recruitment analytics, reporting tools, and data-driven decision-making.
- Have significant exposure to workforce planning, including headcount management, hiring forecasts, capacity planning, and location strategy.
- Have experience implementing technologies, automation solutions, or organizational changes to improve recruitment performance.
- Have knowledge of employment legislation, recruitment compliance requirements, and relevant HR policies.
- Be able to collaborate across functions and work effectively within a globally distributed team across multiple time zones.
- Be willing to travel occasionally to corporate headquarters in Denver, Colorado, or other North American office locations.
Responsibilities
- Manage applicant tracking systems and other recruitment technologies, ensuring accurate data and efficient workflows.
- Design and improve recruitment processes, tools, and operating procedures to increase efficiency, scalability, automation, and candidate experience.
- Lead, coach, and develop two direct reports: a Talent Acquisition Coordinator and a Talent Acquisition Sourcer.
- Partner with the Talent Acquisition Director to align team capacity and operational priorities with hiring objectives.
- Analyze talent acquisition reports and metrics to identify trends and support strategic decisions.
- Track hiring against headcount plans and provide insights into recruitment performance, workforce requirements, and hiring delivery.
- Collaborate with Finance, People Partners, and Strategy & Operations on headcount approvals, workforce planning, forecasting, and location planning.
- Support employer branding and talent marketing, including recruitment campaigns, job advertisements, and career site improvements.
- Develop training programs and maintain recruitment resources, playbooks, process documentation, and practical guides.
- Drive continuous improvement, technology changes, and standardized processes for scalable recruitment outcomes.
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