Performance Assurance Analyst - Federal Health IT
New
R
RacknerFederal health IT
Remote (US)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of 3 years of experience in performance analysis, quality assurance, auditing, or a related field.
- Required Skills
- Microsoft Power BIMicrosoft ExcelQuality Assurance
Requirements
- Have a minimum of 3 years of experience in performance analysis, quality assurance, auditing, or a related field.
- Be proficient in Microsoft Excel and Power BI.
- Have hands-on experience analyzing performance metrics, validating data, and developing reports.
- Hold Public Trust clearance.
- Successfully complete required background screening.
- Relevant certifications such as Certified Quality Auditor (CQA), ITIL 4, or Six Sigma are preferred.
- Knowledge of service-level agreements (SLAs), performance-based contracts, or quality management processes is preferred.
- Background in performance auditing, compliance reporting, and continuous improvement initiatives is preferred.
Responsibilities
- Analyze and track key performance metrics to measure success and identify areas for improvement.
- Ensure data and reports are accurate, consistent, and meet quality standards.
- Identify discrepancies, troubleshoot reporting issues, and help improve data reliability.
- Develop monthly and quarterly reports that highlight trends, insights, and opportunities for improvement.
- Review and validate data against original sources to ensure accuracy.
- Partner with cross-functional teams to review results, share insights, and support informed decision-making.
- Maintain clear documentation of performance results, findings, and recommended improvements.
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