Performance Assurance Analyst - Federal Health IT

New
R
RacknerFederal health IT
Remote (US)Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
Minimum of 3 years of experience in performance analysis, quality assurance, auditing, or a related field.
Required Skills
Microsoft Power BIMicrosoft ExcelQuality Assurance

Requirements

  • Have a minimum of 3 years of experience in performance analysis, quality assurance, auditing, or a related field.
  • Be proficient in Microsoft Excel and Power BI.
  • Have hands-on experience analyzing performance metrics, validating data, and developing reports.
  • Hold Public Trust clearance.
  • Successfully complete required background screening.
  • Relevant certifications such as Certified Quality Auditor (CQA), ITIL 4, or Six Sigma are preferred.
  • Knowledge of service-level agreements (SLAs), performance-based contracts, or quality management processes is preferred.
  • Background in performance auditing, compliance reporting, and continuous improvement initiatives is preferred.

Responsibilities

  • Analyze and track key performance metrics to measure success and identify areas for improvement.
  • Ensure data and reports are accurate, consistent, and meet quality standards.
  • Identify discrepancies, troubleshoot reporting issues, and help improve data reliability.
  • Develop monthly and quarterly reports that highlight trends, insights, and opportunities for improvement.
  • Review and validate data against original sources to ensure accuracy.
  • Partner with cross-functional teams to review results, share insights, and support informed decision-making.
  • Maintain clear documentation of performance results, findings, and recommended improvements.
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