Healthcare Operations Coordinator
D
Dane StreetHealthcare operations
United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Microsoft OfficeGoogle WorkspaceHIPAAData entry
Requirements
- High school diploma or equivalent.
- Strong attention to detail and organizational skills.
- Ability to perform repetitive tasks consistently and accurately.
- Strong written and verbal communication skills.
- Ability to work independently in a remote environment.
- Strong time management and prioritization abilities.
- Proficiency with Google Workspace and Microsoft Office applications.
- Strong typing and data entry skills.
- Previous administrative, operations, data entry, or healthcare support experience is preferred.
- Experience with client portals, EMRs, claims systems, or web-based workflow platforms is preferred.
- Healthcare, insurance, or medical records experience is preferred.
- Familiarity with HIPAA and handling confidential information is preferred.
- Experience in high-volume, deadline-driven operational environments is preferred.
Responsibilities
- Upload and download referral documentation, medical records, reports, and supporting materials through client portals and internal systems.
- Transfer case information between platforms and verify referral information for completeness and accuracy.
- Monitor client portals for new assignments, updates, requests, and status changes.
- Track case movement and update internal systems with current statuses and required documentation.
- Maintain organized electronic records and audit trails, and conduct quality checks before submissions.
- Escalate urgent issues, missing documentation, and portal access concerns to leadership as appropriate.
- Support Operations Managers and team leadership with administrative workflow tasks and reconciliation activities.
- Assist with operational reporting, monitor turnaround times, and identify potential workflow delays.
- Follow internal SOPs, compliance standards, and client-specific processes while handling sensitive information securely.
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