Manager, Site Reliability Engineering – Paylo Platform

New

PDI TechnologiesPayments technology

Remote USFull-TimeManager

Salary not disclosed

Apply NowOpens the employer's application page

Job Details

Experience: 8+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure/Platform Engineering, including 4+ years in a people-leadership role.
Required Skills: AWSJenkinsKubernetesMicrosoft AzureTerraformDatadogHelm

Have 8+ years of experience in Site Reliability Engineering, DevOps, or Infrastructure/Platform Engineering.
Have 4+ years of experience in a people-leadership role.
Have directly managed managers or team leads and be comfortable leading an organization of approximately 20 reports.
Bring hands-on expertise architecting, troubleshooting, and operating infrastructure across AWS and Azure.
Bring hands-on Kubernetes and Helm expertise, including cluster operations, troubleshooting at scale, and chart design and maintenance.
Have hands-on experience with Argo CD or Argo Workflows for GitOps-based continuous delivery.
Have hands-on Infrastructure as Code experience with Terraform or OpenTofu, including module design and state management.
Have hands-on Jenkins experience in CI/CD pipeline design, administration, and automation.
Have hands-on Datadog experience, or experience with an equivalent enterprise observability platform, including monitoring, alerting, dashboards, and APM/tracing at scale.
Have driven incident management, on-call, and postmortem programs for high-traffic, customer-facing systems.
Demonstrate communication and stakeholder-management skills, and the ability to represent SRE to engineering leaders and business partners.
Preferred: experience with payments, fuel/retail, loyalty platforms, or PCI DSS or similar compliance obligations.

Manage and develop 3 SRE Managers/Leads and oversee the health, growth, and performance of an approximately 20-person SRE organization.
Set the SRE vision, priorities, operating cadence, and reliability roadmap.
Hire, coach, and develop managers and senior engineers, and establish career paths and succession plans.
Partner with engineering directors, product managers, and business stakeholders to align reliability investments with business risk and customer impact.
Participate in architecture and design reviews, troubleshoot complex production issues, and contribute to infrastructure-as-code, Kubernetes manifests, Helm charts, and CI/CD pipelines.
Set engineering standards for AWS and Azure infrastructure and Kubernetes container orchestration.
Own GitOps continuous delivery practices using Argo CD and Argo Workflows, and own infrastructure-as-code strategy using Terraform and OpenTofu.
Own Jenkins CI/CD architecture and standards, including build and deployment automation, progressive delivery, and automated rollback.
Set observability strategy using Datadog and drive adoption of SLIs, SLOs, error budgets, and reliability KPIs.
Own incident management, on-call, postmortems, resilience, disaster recovery, capacity planning, compliance readiness, and operational reporting.

View Full Description & ApplyYou'll be redirected to the employer's site