Customer Service & Travel Specialist
New
N
No Sweat ServicesTravel services
Source API remote eligibility restrictions: United StatesPart-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer service
Requirements
- Be at least 18 years of age.
- Have basic computer skills, including web browsing, email, online research, and web-based tools and applications.
- Have strong written and verbal communication skills and a professional customer-service approach.
- Have strong organizational skills and attention to detail when managing reservation dates and client travel details.
- Have reliable self-management skills to complete tasks accurately during scheduled working hours.
- Have access to a reliable computer, high-speed internet connection, and telephone service in a quiet home workspace.
- Prior experience in travel planning, hospitality, or customer service is preferred but not required.
Responsibilities
- Research destinations, accommodations, transportation options, and local activities based on client preferences and budgets.
- Prepare and present customized travel itineraries and price quotes.
- Process bookings for flights, hotels, cruises, car rentals, and tour packages using company-provided tools.
- Communicate with clients before, during, and after trips to manage itinerary changes and travel inquiries.
- Resolve client service issues.
- Maintain organized records of client bookings, reservations, and customer interactions.
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