Client Support Coordinator
New
S
Sight Sea Travel CompanyTravel bookings
Source API remote eligibility restrictions: United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Problem SolvingCustomer serviceAttention to detailMultitasking
Requirements
- Demonstrate excellent communication and interpersonal skills.
- Have strong organizational and multitasking abilities.
- Maintain high attention to detail.
- Be comfortable conducting online research and using digital platforms.
- Be able to prioritize tasks and meet deadlines.
- Have strong problem-solving and follow-up skills.
- Be reliable, professional, and willing to learn new systems.
- Customer service, booking, hospitality, or administrative experience is helpful but not required.
Responsibilities
- Gather information about client requests, needs, and preferences.
- Research available options using online resources and platforms.
- Assist with coordinating accommodations, transportation, activities, and related arrangements.
- Review booking information and confirmations for accuracy.
- Communicate relevant details and updates to clients.
- Assist with changes, adjustments, and special requests.
- Maintain accurate client and booking documentation.
- Track pending items and follow up when additional information is needed.
- Coordinate with service providers regarding booking-related requests.
- Provide responsive and professional support throughout the booking process.
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