ServiceNow Practice Lead
I
ITELENCEIT consulting
Workplace type: remote; Locations: Warszawa, Marszałkowska 126/134, Warszawa, Country code: PLFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- English C1; very good knowledge of English required
- Experience
- Wieloletnie doświadczenie w obszarze ServiceNow
- Required Skills
- Project ManagementBusiness DevelopmentTeam managementStakeholder managementServiceNowClient relationship management
Requirements
- Have extensive ServiceNow experience across both technology and business.
- Have a proven track record leading large ServiceNow implementation and transformation projects.
- Have experience managing teams and owning delivery at project or program level.
- Have practical experience in business development, consulting services sales, and developing a sales pipeline.
- Be able to build long-term business relationships and engage decision-makers at senior management level.
- Bring strong business, strategic, and communication capabilities.
- Be able to connect technical knowledge with an understanding of clients’ business needs.
- Have very good knowledge of English.
- Consulting experience, particularly at a Big Four or similar organization, is an advantage.
Responsibilities
- Manage the ServiceNow practice and develop its strategy and future direction.
- Lead large transformation and implementation projects based on the ServiceNow platform.
- Own project delivery from planning and organizing work through delivery of agreed results.
- Manage project teams, coordinate experts, and develop team capabilities.
- Develop ServiceNow business opportunities and build the sales pipeline.
- Acquire new clients and develop relationships with existing business partners.
- Build and maintain long-term client relationships, particularly with senior management and executives.
- Contribute to proposals, lead commercial discussions, and support sales processes.
- Represent the organization in client engagements and in the consulting services market.
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