ServiceNow HRSD Consultant
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Be in IT to butikowa firma rekrutacyjna IT.IT consulting
Workplace type: remote; Locations: Warszawa, Śródmieście, Warszawa, Country code: PL; Współpraca w pełni zdalna.ContractSenior
Salary140 - 170 PLN per hour net b2b
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Job Details
- Languages
- Polish (B2); English (B2 in listing; B2 or C1 required in description).
- Experience
- Minimum 3 years of practical experience working with the ServiceNow platform.
- Required Skills
- ServiceNow
Requirements
- Have at least 3 years of practical experience working with the ServiceNow platform.
- Have documented experience in at least two complete ServiceNow HRSD implementation cycles.
- Have experience with HRSD case management, knowledge management, and employee service center.
- Have practical experience designing and implementing complex employee workflows.
- Be familiar with Agile/Scrum methodologies.
- Have experience as a Business Process Consultant, Business Analyst, or Product Owner.
- Be able to translate business needs into technical requirements and analyze and redesign business processes.
- Have English proficiency at B2 or C1 for communication in an international environment.
- ServiceNow Life Cycle Events experience is preferred.
- Availability ASAP is preferred; a notice period of up to one month, effective at month-end, is acceptable.
Responsibilities
- Advise strategically on ServiceNow implementation projects, particularly HRSD and Employee Workflows.
- Work with HR leaders, process owners, and stakeholders to develop and refine business processes.
- Identify process inefficiencies and opportunities for improvement.
- Analyze and redesign business processes to align with company strategy and the ServiceNow platform.
- Promote configuration over customization and review and document nonstandard solutions.
- Translate business needs and process improvements into epics, user stories, and acceptance criteria.
- Create, maintain, and prioritize the product backlog based on business value and ROI.
- Collaborate with technical teams to ensure proposed solutions are effective and aligned with business goals.
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