Senior Project Manager
S
SidetradeOrder-to-Cash software
Canada. United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Fluent English. French or Spanish is an advantage.
- Experience
- 6+ years managing B2B SaaS, ERP or finance-system implementations
- Required Skills
- Project ManagementSalesforce
Requirements
- Have 6+ years managing B2B SaaS, ERP, or finance-system implementations.
- Have delivered enterprise projects that went live and remained live.
- Have a strong command of project economics, including SOWs, budgets, burn, change requests, and billing milestones.
- Be comfortable communicating with finance leadership up to CFO level.
- Have Order-to-Cash, credit, collections, or accounts receivable knowledge, or the proven ability to learn it quickly.
- Be able to manage several projects at different stages at once.
- Be willing to raise difficult issues early with customers and Sidetrade.
- Have a bachelor's or master's degree in a related field.
- Be willing to travel up to 50%.
- Be fluent in English; French or Spanish is an advantage.
Responsibilities
- Run projects from kickoff to hypercare, including planning, governance, weekly status calls, and steering committees with finance leadership.
- Deliver workshops on data mapping, integration, and process design, and train customers to conduct UAT.
- Coordinate cutover, go-live strategies, and business hypercare.
- Deliver against customer-agreed baseline dates and SOW budgets, keeping project burn visible.
- Track effort against the SOW, raise billing milestones on time, and identify and price change requests.
- Coordinate customer finance, IT, and ERP teams with Functional Experts and Data Engineers through integration, testing, and go-live.
- Lead complex programs, including multi-entity and phased rollouts, with several projects running in parallel.
- Raise risks early and develop plans; address schedule delays and scope disputes with customers.
- Hand over project context to the Customer Success Manager as the customer transitions into run.
- Keep project phases, risks, and milestones accurate in Salesforce and project tools, and check AI-agent outputs.
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