Digital Account Manager

New

Bright MetroPerformance marketing

Source API remote eligibility restrictions: United StatesFull-TimeMiddle

Salary90,000 - 110,000 USD per year

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Job Details

Experience: 3-5 years of experience
Required Skills: Business DevelopmentLead GenerationCustomer SuccessAccount Management

Have 3-5 years of experience in account management, client success, customer success, business development, or a related client-facing role.
Have experience managing multiple client or partner relationships simultaneously.
Use CRM systems and maintain organized account information.
Understand and communicate campaign performance and business results.
Demonstrate strong communication, organization, and relationship-building skills.
Be proactive, attentive to detail, and reliable in following through.
Manage multiple priorities in a fast-paced environment.
Solve problems and coordinate across multiple teams.
Preferred experience includes lead generation, performance marketing, affiliate marketing, legal marketing, financial services or mortgage, digital advertising, or ad operations.

Serve as the primary day-to-day contact for assigned clients and partners.
Build and maintain long-term client relationships.
Manage client requests, questions, issues, and follow-ups.
Monitor account and campaign performance and communicate updates and opportunities.
Coordinate with marketing, ad operations, finance, compliance, and other internal teams.
Manage onboarding for new clients and partners.
Schedule and lead regular client check-ins and communicate priorities and next steps.
Identify opportunities to increase lead volume, campaign activity, and revenue within existing accounts.
Maintain CRM records, account notes, action items, and follow-ups.
Provide internal visibility into account performance, client needs, issues, and growth opportunities.

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