Infrastructure Operations Engineer

New
C
CloudLinuxLinux infrastructure
Workable locations: Warsaw, Masovian Voivodeship, Poland. Tbilisi, Tbilisi, Georgia. Yerevan, Yerevan, Armenia. Sofia, Sofia City Province, Bulgaria. Podgorica, Podgorica Municipality, MontenegroFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Clear spoken and written English
Required Skills
PythonBashLinux

Requirements

  • Have hands-on experience troubleshooting Linux systems in a real or production-like environment; RHEL-family systems are preferred.
  • Have working knowledge of TCP/IP, DNS, HTTP, and TLS, and be able to isolate OS, network, and application failures.
  • Have hands-on experience with at least one virtualization or cloud environment.
  • Be able to own an incident or ticket: gather evidence, prioritize by impact, communicate progress, verify recovery, and escalate with a clear hypothesis.
  • Have experience executing standard production changes safely, including rollback and post-change verification.
  • Be able to read and adjust existing automation or create a small Bash or Python improvement.
  • Use AI assistants practically for troubleshooting, scripting, and documentation, verifying results before production changes.
  • Communicate clearly in spoken and written English for asynchronous remote work.
  • Experience with OpenNebula, KVM, or another private-cloud or virtualization platform is a plus.
  • Familiarity with Ansible or another configuration-management tool is a plus.
  • Familiarity with Terraform, GitLab CI, Jenkins, Git, FreeIPA, LDAP, or Google Workspace administration is a plus.

Responsibilities

  • Handle onboarding, offboarding, and access-management requests under established procedures, including least privilege and approval checks.
  • Own common Linux and infrastructure requests and incidents from triage through verified resolution or escalation.
  • Execute and verify standard host provisioning and production-server changes across bare metal, private cloud, and public cloud environments.
  • Troubleshoot DNS and perform approved DNS and domain-management changes.
  • Execute approved firewall and operating-system changes with rollback and post-change verification.
  • Monitor infrastructure, respond to alerts and incidents, provide updates, and confirm recovery.
  • Handle Jira requests according to agreed priorities and response times, keeping requesters informed.
  • Deploy standard services from approved specifications and runbooks, escalating design decisions.
  • Document recurring procedures and improve onboarding, offboarding, and access reviews through small automation changes.
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