Business Continuity & Crisis Management Specialist

New
E
emagine PolskaBusiness continuity
Workplace type: remote; Locations: Lisbon, Centrum, Lisbon, Country code: PTFull-TimeSenior
Salary not disclosed
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Job Details

Languages
Professional English proficiency in a business context.
Required Skills
Data AnalysisMicrosoft ExcelStakeholder managementServiceNow

Requirements

  • Know risk management frameworks.
  • Understand the BCM lifecycle, including risk assessment and recovery strategies.
  • Demonstrate proficiency in data analysis and reporting.
  • Use Excel, including pivot tables, formulas, and charts.
  • Have experience drafting and updating resilience plans and training materials.
  • Have hands-on experience with Everbridge for crisis management and incident response.
  • Be familiar with ITIL and ISO 22301.
  • Have experience with ServiceNow.
  • Have professional English proficiency in a business context.
  • Have general knowledge of IT Operations and IT Continuity Service Management.
  • Have stakeholder management experience.

Responsibilities

  • Conduct Business Impact Analyses (BIAs) to assess potential impacts of disruptions.
  • Develop, update, and maintain Business Continuity Plans (BCPs) for operational recovery.
  • Design and deliver training programs on crisis management protocols.
  • Promote preparedness through awareness campaigns.
  • Create and maintain documentation required by the Operational Resilience Framework.
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