Forward Deployed Product Builder
New
G
GigaBusiness systems
Location: Remote, USA, Reliable availability during agreed overlap hours.Full-Time
Salary not disclosed
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Job Details
- Required Skills
- RESTful APIs
Requirements
- Demonstrated experience owning a cross-functional workflow or internal product from an ambiguous starting point through delivery, adoption, and measurable operating results.
- Strong process-discovery skills, including uncovering undocumented rules, exceptions, ownership gaps, and conflicting definitions.
- Practical fluency with relational data, including entities, identifiers, joins, grain, one-to-many relationships, lifecycle states, lineage, and data quality.
- Working knowledge of APIs, integrations, authentication, events or webhooks, failure handling, and system boundaries.
- Strong product judgment in scoping releases, prioritizing what to build, and explaining what should wait or be declined.
- Experience working directly with software engineers while retaining ownership of business outcomes and user adoption.
- A record of influencing technical and operating teams whose priorities and systems you do not directly control.
- Ability to communicate clearly with frontline operators, functional leaders, and technical teams in a fully remote environment.
- Hands-on experience designing, prototyping, or shipping workflow automation, including AI-assisted tools, and judging when to use deterministic logic, AI assistance, and human review.
Responsibilities
- Discover and document critical workflows by working directly with the people who operate them.
- Define the records, identifiers, lifecycle states, owners, decision rules, and exceptions that make workflows reliable.
- Map information flows across business systems, spreadsheets, documents, APIs, and manual handoffs.
- Identify and prototype deterministic automation and AI-assisted workflows, including permissions, human review, and failure paths.
- Sequence process changes, integrations, automation, and internal tools into useful releases.
- Write workflow briefs, requirements, data contracts, acceptance criteria, and decision records.
- Partner with engineers on architecture and delivery while owning business outcomes, roadmap, and adoption.
- Lead rollout, training, migration, and support planning, and retire replaced workarounds.
- Measure releases by cycle time, accuracy, visibility, control, and manual effort.
- Establish practical permissions, auditability, and data-handling controls with appropriate owners.
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