Senior Travel Consultant
New
J
JobgetherCorporate travel
Based in United States; Full-time remote working opportunities within the United States.Full-TimeSenior
Salary48,000 - 60,000 USD per year
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Job Details
- Languages
- Excellent verbal and written communication skills in English.
- Experience
- Extensive professional experience as a Travel Agent or Travel Consultant.
- Required Skills
- Problem SolvingCustomer serviceClient relationship management
Requirements
- Have extensive professional experience as a Travel Agent or Travel Consultant.
- Bring strong working knowledge of the travel industry, including policies, procedures, systems, and operational processes.
- Have advanced proficiency in GDS Sabre.
- Have excellent verbal and written communication skills in English.
- Demonstrate strong customer service and client relationship management abilities.
- Be able to understand and consistently apply corporate travel policies.
- Have excellent problem-solving skills and manage travel requests accurately and efficiently.
- Be adaptable and flexible to work assigned schedules, potentially including evening, overnight, weekend, and holiday shifts.
Responsibilities
- Research, arrange, and confirm travel reservations according to customer requirements.
- Apply client-specific travel policies when making recommendations and bookings.
- Advise customers on travel regulations and requirements, including DOT, TSA, passport, and visa regulations.
- Provide accurate information about low fares, ticket exchange costs, penalties, and other travel conditions.
- Identify opportunities to improve operational processes and strengthen commercial relationships with clients.
- Recommend practical improvements to service quality, operational efficiency, and customer satisfaction.
- Stay informed about developments, regulations, and trends across supported travel industries.
- Communicate proactively with clients to address their travel needs.
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