Manager / Senior Manager, Technical Operations
New
S
Spark AdvisorsHealthcare technology
All work must be conducted from an approved location within the U.S.Full-TimeManager
SalaryBase Salary $170,000 — $215,000 USD
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Job Details
- Experience
- 5+ years in a technical operations, DevOps, infrastructure, or security leadership role, ideally with 2+ years managing people or leading cross-functional initiatives
- Required Skills
- AWSServerlessCI/CDHIPAA
Requirements
- Have 5+ years in a technical operations, DevOps, infrastructure, or security leadership role.
- Ideally have 2+ years managing people or leading cross-functional initiatives.
- Bring deep hands-on AWS experience, including IAM, networking, serverless, and container services.
- Have direct experience with security compliance frameworks such as SOC 2, HIPAA, or ISO 27001, including participation in an audit.
- Have strong infrastructure-as-code and CI/CD skills.
- Experience in a regulated or high-stakes environment such as healthcare, fintech, or insurance is a strong plus.
- Be comfortable with ambiguity and favor reversible, incremental decisions.
- Exercise sound judgment under pressure, including during production incidents.
- Communicate technical risk clearly to non-technical stakeholders.
Responsibilities
- Apply AI and agentic tooling to DevOps, infrastructure, security operations, and organization-wide technical operations.
- Set guardrails for safe AI use in a regulated environment, including data handling, auditability, and model and tool vetting.
- Own the reliability, scalability, and cost-efficiency of AWS-native infrastructure.
- Improve CI/CD, infrastructure-as-code practices, and consistency across development, staging, and production environments.
- Own observability, including logging, monitoring, alerting, and incident response processes.
- Manage on-call rotations and runbooks, and lead response during incidents.
- Own security policies, controls, risk assessments, and audit readiness for a HIPAA- and CMS-regulated platform.
- Lead SOC 2 and HIPAA compliance programs, vendor security reviews, and incident response.
- Manage corporate IT, including onboarding and offboarding, endpoint management, identity, device security, and helpdesk support.
- Build and lead a small team, partner with engineering, data, and product, and report operational KPIs.
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