Site Reliability Engineer II

New
B
BackblazeCloud storage
Remote - BangaloreFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2–4 years of experience in site reliability, systems engineering, or operations.
Required Skills
DockerPythonBashKubernetesGoGrafanaPrometheusLinuxTerraformAnsible

Requirements

  • Have a Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
  • Have 2–4 years of experience in site reliability, systems engineering, or operations.
  • Have exposure to large-scale, production-grade systems.
  • Demonstrate Linux systems administration and troubleshooting skills.
  • Be familiar with monitoring, alerting, incident response, and root cause analysis.
  • Be proficient in at least one scripting language: Python, Bash, or Go.
  • Understand containers, including Kubernetes and Docker, and microservices concepts.
  • Have knowledge of incident response and operational best practices.
  • Experience with SaaS, service provider, or distributed systems environments is preferred.
  • Familiarity with ITIL/OSS practices and SLOs/SLAs is preferred.
  • Experience with AWS, GCP, or Azure is preferred.

Responsibilities

  • Support the availability and durability of critical services across production environments.
  • Monitor service health using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk.
  • Participate in on-call rotations, incident response, and post-incident reviews.
  • Develop automation for common operational tasks to reduce manual intervention and toil.
  • Contribute to monitoring, logging, and alerting frameworks, including Prometheus, Grafana, Catchpoint, and ELK.
  • Work with CI/CD pipelines, configuration management, and infrastructure-as-code tools, including Terraform, Ansible, and Jenkins.
  • Write scripts to improve system reliability and efficiency.
  • Assist with capacity planning and disaster recovery exercises, and work with vendors to troubleshoot service issues and track SLA performance.
  • Document systems, contribute to playbooks and runbooks, and identify recurring issues for long-term improvement.
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