Dutch Speaking Solutions Consultant
New
R
Recruitment By IerotheosCustomer support
Netherlands. Sofia, Sofia City Province, Bulgaria. Greece. Cyprus. PortugalFull-Time
SalaryCompetitive Monthly Salary. Monthly Performance Bonus is included.
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Job Details
- Languages
- Native or fluent Dutch (spoken and written) is mandatory for this role. Proficiency in English to facilitate professional collaboration within our international team.
- Required Skills
- Problem SolvingCustomer serviceInterpersonal skillsTroubleshootingCustomer support
Requirements
- Native or fluent Dutch, spoken and written, is mandatory.
- Proficiency in English for professional collaboration with the international team.
- Previous experience in Customer Support Services or a client-facing environment is highly valued.
- Strong communication and interpersonal skills suited to a customer-centric industry.
- A proactive approach to problem-solving.
- An interest in technology.
Responsibilities
- Deliver professional and efficient support to Dutch-speaking customers across various communication channels.
- Act as a brand ambassador and resolve customer inquiries within the Customer Support Services framework.
- Identify, troubleshoot, and solve complex user issues.
- Document all interactions accurately within the company database.
- Collaborate with cross-functional teams to improve service delivery and internal workflows.
- Maintain product knowledge to provide accurate solutions tailored to client needs.
- Participate in regular team meetings and training sessions.
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