Director of Clinical Strategy - Compliance Suite
Job Details
- Experience
- 5+ years of experience in hospital drug diversion prevention, pharmacy operations, and/or patient privacy/HIPAA compliance program leadership
Requirements
- Have 5+ years of experience in hospital drug diversion prevention, pharmacy operations, and/or patient privacy/HIPAA compliance program leadership.
- Bring hands-on experience with drug diversion monitoring and/or patient privacy monitoring platforms and be able to lead demonstrations and address technical, clinical, and compliance questions.
- Have experience evaluating and implementing diversion or privacy monitoring technologies.
- Be familiar with EMR and ADC integrations, including Epic, Cerner, Meditech, Pyxis, or Omnicell.
- Know DEA regulations and Joint Commission diversion standards, and/or HIPAA and OCR investigation processes.
- Have experience operating autonomously and leading multidisciplinary projects across pharmacy, nursing, IT, compliance, legal, and privacy stakeholders.
- Be a confident presenter who can tailor presentations and influence decision-making across disciplines and organizational levels.
- Be able to travel up to 30% of the time.
- Pharmacist licensure, a privacy officer credential, or a compliance certification is preferred.
- Experience with ControlCheck, PrivacyPro, or comparable platforms is strongly preferred.
Responsibilities
- Build strategic relationships with hospital pharmacy, diversion, compliance, and privacy leaders and advise them on ControlCheck and PrivacyPro.
- Lead virtual and in-person product demonstrations of diversion investigation, case management, and patient privacy monitoring workflows.
- Explain the value of ControlCheck and PrivacyPro individually and as a unified Compliance Suite in collaboration with sales.
- Support cross-sell and upsell strategies and help sales leaders develop client-specific messaging to achieve revenue goals.
- Engage hospital stakeholders ranging from frontline pharmacy, nursing, and privacy staff to Chief Compliance and Privacy Officers and C-suite leaders.
- Apply knowledge of drug diversion program operations and patient privacy/HIPAA compliance practices to provide client insights.
- Partner with product teams to share customer feedback and clinical and compliance input for the roadmap.
- Work with marketing to lead webinars and produce content for prospective and current clients.
- Monitor legislation, trends, and regulations affecting pharmacy, privacy, and healthcare operations, including DEA, Joint Commission, state board, HIPAA, and OCR requirements.