Senior Sales Engineer
New
A
AlpacaBrokerage infrastructure
Remote - AmericasFull-TimeSenior
SalaryNew Hire Home-Office Setup: One-time USD $500; Monthly Stipend: USD $150 per month via a Brex Card
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Job Details
- Experience
- Typically 5+ years
- Required Skills
- GrafanaRESTful APIsJSONPostman
Requirements
- Have experience supporting enterprise or B2B customers in a technical, sales engineering, or solutions engineering role, typically 5+ years.
- Bring experience at an API- or SaaS-first company; this is preferred.
- Have a strong understanding of REST APIs, SDKs, and software integration workflows.
- Have hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
- Be able to explain complex technical concepts in simple, understandable terms.
- Be able to manage multiple assignments, work independently, and drive projects to completion with attention to detail.
- Fintech, capital markets, brokerage, or financial API experience is a nice-to-have.
- Knowledge of brokerage, post-trade, settlement operations, or regulatory context is a nice-to-have.
- US securities qualifications such as SIE or Series 7 are a nice-to-have.
- Familiarity with Metabase, FIX, OpenAPI, ReadMe, or documentation is a nice-to-have.
Responsibilities
- Provide technical support and relationship management for existing enterprise customers throughout the partner lifecycle.
- Partner with Sales and Solutions on pre-sales technical discussions, solution design, API consultations, and product use cases.
- Guide new enterprise customers through API integration, implementation, and onboarding.
- Translate customer business and technical requirements into clear specifications for Product and Engineering.
- Serve as a product and technical subject matter expert for the Alpaca platform.
- Work with local compliance and operations teams to understand product requirements.
- Own technical sales engagements, including discovery calls, solution validation, RFPs, security questionnaires, and demos.
- Create sales support materials and documentation for new features and products.
- Coordinate with regulators, vendors, and partners, and relay requirements to global Product and Engineering teams.
- Support customer adoption, test and roll out new features, and travel as needed.
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