Life Sciences Localization Quality Manager
New
W
Welo Life SciencesLife sciences localization
Barcelona, Spain / Romania / Thessaloniki, Greece / Italy; Workplace type: RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Exceptional verbal and written communication skills in English; multilingualism preferred.
- Required Skills
- AgileQuality Assurance
Requirements
- Proven experience in localization vendor, language, or quality management in a fast-paced, client-centric environment.
- Experience with Life Sciences localization workflows.
- Expert knowledge of Translation Management Systems (TMS), translation memory (TM) tools, and MTPE workflows.
- Deep understanding of quality principles and practices.
- Strong data literacy and ability to use analytics for decision-making, risk mitigation, and process improvement.
- Exceptional verbal and written communication skills in English; multilingualism is preferred.
- Ability to manage and prioritize multiple time-sensitive projects independently or as part of a team.
- Master’s degree or equivalent professional experience.
- Full-cycle supervisory experience, including hiring, training, and performance management for internal teams and external resources.
- Experience in CRO-Pharma or Medical Devices is a plus.
- Experience with Agile or Lean Six Sigma methodologies is preferred.
Responsibilities
- Partner with Engagement Managers on supplier alignment and coordinate resource recommendations and capacity planning with the Language Services Team.
- Serve as the primary client contact for language quality, lead client conversations, manage documentation, and present regular quality reports.
- Track supplier KPIs, including on-time delivery, task acceptance, and linguistic accuracy, and escalate performance below client thresholds.
- Design and maintain quality frameworks and keep glossaries, style guides, and translation memories updated and optimized.
- Act as an escalation point for missed deliverables, lead root cause analysis, and oversee Quality Improvement Plans or CAPAs with Language Services.
- Conduct regular quality measurement and Content Type Analysis to ensure internal and client-facing LQA SLAs are met.
- Assess and optimize current processes to support new internal and customer initiatives and improve efficiency.
- Monitor customer OKRs and take action to meet quality and on-time delivery targets.
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