Senior People Operations Associate

New

MetaMaskWeb3 financial platform

Location: EMEA - RemoteFull-TimeSenior

Salary not disclosed

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Job Details

Languages: Fluency in English is required; a second major European language is a plus.
Experience: 5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Required Skills: Microsoft ExcelGoogle Sheets

Have 5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Bring experience in People/HR Operations in a global or multi-country environment.
Have extensive experience supporting employees in the UK and Europe; exposure to other regions is preferred.
Bring working knowledge of UK and European employment practices, statutory leave, and GDPR/UK GDPR considerations.
Have hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
Have hands-on experience with an HRIS; ADP Workforce Now is preferred.
Demonstrate data integrity through accurate records, audits, and reconciliations.
Have strong Excel or Google Sheets skills, including lookups, pivot tables, and data validation.
Be comfortable experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features.
Have experience drafting, updating, and maintaining employee policies and documentation.
Have experience owning projects from scoping through delivery and coordinating cross-functional stakeholders.
Communicate clearly with employees, managers, and partners such as Payroll and Legal; handle confidential information discreetly.
Fluency in English is required; a second major European language is a plus.

Manage global employee lifecycle processes, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding.
Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.
Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries.
Coordinate with Payroll on hires, terminations, compensation changes, and leaves.
Partner with EOR providers and other vendors to onboard, support, and manage employees.
Support immigration and relocation processes with external counsel, including tracking work authorization and documentation.
Maintain accurate HRIS employee records through audits, reconciliations, and data cleanup.
Address employee and manager questions on policies, leave, and processes, and escalate compliance risks appropriately.
Identify process improvements and implement automation or AI-enabled solutions; create documentation that supports self-service.
Lead global and regional People projects from scoping through delivery, coordinating with Finance, Legal, and Payroll.

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