Senior Salesforce Business Analyst
New
E
EPAMCRM software
Opportunity to work remotely within PolandFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- English proficiency at B2 level or higher
- Experience
- 5+ years of experience as a Business Analyst on Salesforce platform implementations
- Required Skills
- Business AnalysisSalesforceQuickBooks
Requirements
- Have 5+ years of experience as a Business Analyst on Salesforce platform implementations.
- Have experience leading multi-phase CRM replacement or migration projects.
- Know Salesforce CRM data modeling, including standard and custom objects.
- Be familiar with GenAI tools and their application in business analysis.
- Understand Salesforce Functional Testing and QA practices.
- Have experience planning and executing data migrations across multiple source systems.
- Have documented requirements for scheduling, quoting, and document generation solutions.
- Be able to gather and translate business requirements for third-party integrations.
- Be capable of working directly with client business owners on requirements gathering and solution design.
- Have English proficiency at B2 level or higher.
Responsibilities
- Guide the client business owner and EPAM team through replacing a legacy fleet scheduling application with a Salesforce-based CRM.
- Define and document requirements for CRM data models, including standard and custom objects.
- Translate business needs into functional specifications for CRM activities, permissions, and change logs.
- Analyze and document notification requirements for Account and Opportunity Team use cases.
- Support data migration across 4–5 entities from two Star Tracker instances.
- Define scheduling requirements, including asset reservation tracking and a custom LWC component.
- Document product catalog and quoting process requirements for approximately 50 products.
- Define document generation requirements for contracts, quotes, and invoices.
- Capture requirements for tour mapping, distance calculations, route modifications, and quote revisions.
- Document QuickBooks integration requirements and collaborate with Salesforce Functional Testing/QA to validate delivered functionality.
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