Senior Technical Program Manager
New
J
JobgetherHealthcare technology
Fully remote working arrangements, allowing you to work from anywhere within the United States.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least 7 years of experience as a Technical Program Manager or in an equivalent technical delivery leadership role
- Required Skills
- HIPAA
Requirements
- Have a bachelor's degree in a relevant discipline or equivalent professional experience.
- Have at least 7 years of experience as a Technical Program Manager or in an equivalent technical delivery leadership role.
- Demonstrate experience managing large, complex, cross-functional programs with external customer commitments and measurable delivery objectives.
- Bring a strong technical foundation and the ability to interpret architecture diagrams, API specifications, data models, and technical documentation.
- Have a track record delivering enterprise customer implementations, technical integrations, or large-scale product launches against external deadlines.
- Understand enterprise integration environments, including EHR connectivity, APIs, data pipelines, security requirements, and system dependencies.
- Have experience leading technical design reviews and translating business requirements into scoped, sequenced engineering work.
- Be able to coordinate technical readiness, UAT, deployment planning, go-live activities, and post-launch support.
- Know healthcare data security and compliance requirements, including HIPAA, SOC 2, and Business Associate Agreements.
- Have experience serving as the primary technical contact for enterprise clients and leading executive steering committee meetings.
- Demonstrate strong written and verbal communication, executive reporting, documentation, leadership, and collaboration skills.
Responsibilities
- Own enterprise customer implementations from kickoff and planning through go-live and post-launch hypercare.
- Develop and manage implementation plans, critical paths, milestones, dependencies, and delivery commitments across internal and customer teams.
- Establish program governance routines and ensure meetings produce clear decisions and actions.
- Identify and resolve risks, dependencies, and blockers, escalating critical issues with recommended solutions.
- Lead deployment readiness, including cutover planning, rollback criteria, support handoffs, and go/no-go decisions.
- Oversee customer integration architecture, including EHR connectivity, payer and clearinghouse data feeds, API integrations, and data pipelines.
- Coordinate technical design discussions and translate requirements into prioritized engineering deliverables.
- Coordinate environment readiness, data access, security reviews, connectivity, API configuration, test data, and UAT.
- Serve as the primary implementation contact for enterprise customers and present progress and technical decisions to senior stakeholders.
- Build reusable implementation materials, monitor delivery metrics, mentor delivery professionals, and translate lessons learned into improvements.
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