- Manage the payments roadmap, product lifecycle, and backlog based on customer and stakeholder needs.
- Work with issuing banks, processors, payment networks, card manufacturers, merchants, and other partners to shape the product and user experience.
- Research and write product user stories and rough user interfaces for development.
- Define feature requirements, scope, and acceptance criteria for payments capabilities.
- Serve as the subject matter expert for core payments technology and respond to stakeholder questions, customer feedback, and system troubleshooting.
- Collaborate with Engineering teams during Agile sprints and set sprint priorities and goals with stakeholders.
- Lead product rollout tasks, including configuration, testing, and analytics, and prepare solutions for commercialization and operational scale.
- Coordinate communications, integration sessions, expectations, processes, timelines, and feature go-live considerations with internal stakeholders, external partners, and customers.
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